Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,972 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The package took more than a month to arrive so wouldn’t probably buy again.”

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Posted 6 years ago

“Book is great and arrived on time but the packaging did not protect it and it was scratched all along the front.”

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Posted 6 years ago

“Item was as advertised but delivery was slow”

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Posted 6 years ago

“Good product”

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Posted 6 years ago

“Delivered on time”

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Posted 6 years ago

“Book arrived in perfect condition but the delivery took too long.”

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Posted 6 years ago

“Good prices but service delivery quite slow”

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Posted 6 years ago

“You get what you pay for. Dont expect a compendium and pay for a magazine”

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Posted 6 years ago

“it never made me happy just in different”

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Posted 6 years ago

“Was advised parcel would arrive within four working days. Arrived within six working days . bit disappointed but still arrived ans in good condition”

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Posted 6 years ago

“Aaaaaaaaaa”

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Posted 6 years ago

“Generally the delivery is prompt. But on this occasion the delivery was late and no communication was received to inform delay. I did send an email querying the delivery and the book was posted afterwards and got a reply much later. Communication with customers in terms of status of delivery could be improved.”

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Posted 6 years ago

“Issue with order but was resolved with ease. I agree with other reviews that the delivery section when ordering several items is misleading”

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Posted 6 years ago

“Excellent choice of books.However delivery took so long that my daughter's birthday present came a week after her birthday.I contacted customer service about fast delivery option but their reply was neither helpful nor explanatory”

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Posted 6 years ago

“Ordered a map atlas, Arrived too late, we had already left”

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Posted 6 years ago

“When I ordered the study bible I didn't know exactly what the despatch time would be overall,but in my case it was approx 3 weeks before I received it.It is a good addition to my library but I guess in these days of amazon prime 3 weeks seemed a bit on the long side for a uk online retailer,but I just put it down to wordery being in a busy season,so im glad with the product I ordered and wordery did email me on the progress of my order in the early stage,so I just close with a thank you.”

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Posted 6 years ago

“Delivery slow”

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Posted 6 years ago

“Great price, well packaged”

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Posted 6 years ago

“Book arrived intact, although packaging had been repaired due to inadequate care taken by wordery. It also too longer than expected to be delivered and consequently was late as a birthday gift. Good price.”

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Posted 6 years ago

“I find that sometimes the books are damaged. The packaging is usually ok so the damage must happen prior to despatch. Often it’s just a slightly torn cover or pages. The time I did complain I was sent a replacement. Also the delivery time is long. My daughter collects the bookmarks otherwise I wouldn’t bother with Wordery. I don’t like waiting and wondering if the books I’ve bought as gifts will turn up in time. The last book I ordered for my daughter’s 16th birthday didn’t even have a bookmark! The dispatch times are all over the place. I think Wordery are ok but could do better.”

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Posted 6 years ago

Wordery.com Ltd is rated 4.7 based on 83,972 reviews