Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,919 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,919 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

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“Best price online”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review, We are are delighted to hear your great feedback about our prices! Thank you for using Wordery. Kind regards, Wordery Customer Services

Posted 1 year ago

“Short delay in the delivery otherwise no problem. I’d be happy to use your service again”

Helpful Report

Posted 1 year ago

Hi Colin, Thank you for your review, We are sorry to see that your order was slightly delayed. Your order was in stock with our supplier and the hold-up was due to a delay in stock arriving from them. We are, however, happy to hear that you are happy to use our services again! Kind regards, Wordery Customer Services

Posted 1 year ago

“My book arrived within a few days with no postage charged and well packed. Now reading it!”

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Posted 1 year ago

Hi Beryl, Thank you for your review, We are delighted to see that your order arrived within a few days. We are also happy to hear that you are now reading your book, we hope that you enjoy it! Kind regards, Wordery Customer Services

Posted 1 year ago

“Good service”

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Posted 1 year ago

“Great choice of items, well packaged and timely dispatched.”

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Posted 1 year ago

“Always good service, price and selection.”

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Posted 1 year ago

“Great selection of books at good prices. Delivery within timescales stipulated.”

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Posted 1 year ago

“My order arrived so quickly and the price was significantly less than any other sites I searched. Win win!”

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Posted 1 year ago

“Wordery gave a quick delivery thank you”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review, We are delighted to see that your order arrived quickly, we hope that you order from us again. Kind regards, Wordery Customer Services

Posted 1 year ago

“Never had a problems pre ordering or ordering from this site”

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Posted 1 year ago

“Fast Delivery”

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Posted 1 year ago

Hi David, Thank you for your review, We are delighted to see that your order arrived promptly, thank you for using Wordery! Kind regards, Wordery Customer Services

Posted 1 year ago

“Timely delivery, good price. Thanks !”

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Posted 1 year ago

“Book delivered as ordered”

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Posted 1 year ago

“The book was as described and arrived on tlme”

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Posted 1 year ago

“A really good choice of books and very good value for money”

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Posted 1 year ago

Hi SusanJoyce, Thank you for your review, We are happy to hear that you enjoyed our chose of books and our competitive prices, we hope that you use Wordery again in the future! Kind regards, Wordery Customer Services

Posted 1 year ago

“Superb service and prices are very good. My only small negative is that your web site has a weak search response, it cannot interpret or anticipate at all, so unless one knows the title pretty well exactly your search rejects the enquiry. Other sites respond by asking "do you mean....."etc yours displays the Alice down the rabbit hole image very readily.”

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Posted 1 year ago

“Send item back as it was a mistake ,been in touch from the beginning,some mistake on website on the day ,took many without permission as said ,it said you didn't even have item I wanted ,so please as you said just give me back the money already taken .Don't know what happened but needs to be put right ,I can only press low numbers as I don't know what you will do about this ,post send it back Tuesday pm”

Helpful Report

Posted 1 year ago

Hi Sabina, Thank you for your review. We have checked your order details and we’re sorry your order could not be cancelled following your request. We can see that the returned book has been received and refunded in full. If you have any further queries or concerns, our Customer Service team is always happy to help. You can reach us at help@wordery.com. Kind regards, Wordery Customer Services

Posted 1 year ago

“Easy to order, quick service, free postage - great!”

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Posted 1 year ago

Hi Helen, Thank you for your review, We are very happy to hear that you found it easy ordering from our website. We are also very happy to see that your order was delivered quickly and that you have enjoyed our free postage! Kind regards, Wordery Customer Services

Posted 1 year ago

“Easy ordering and prompt delivery”

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Posted 1 year ago

“Fast, efficient service”

Helpful Report

Posted 1 year ago

Wordery.com Ltd is rated 4.7 based on 83,919 reviews