“My order was dispatched very fast, and arrived very quickly, my only reason for giving 4 stars and not 5 was I purchased a set of 7 chisels, and of the 7, 3 of them had the metal ring around the striking end of the chisel come off in the tool belt, as in its loose I'm not sure if this is supposed to be loose but anyway other than that it's great.”
Hi Marcus, thank you for your question.
Setting the hoops onto the handles is part of the traditional process of commissioning Japanese chisels and taking ownership of them. It makes the new owner a part of the team that made the tools and is intended as a gesture of respect from the blacksmith to the woodworker. There's a video linked from the product page that shows how to do it, but if you have any questions just give us a shout.
All the best,
Matthew
“Bouquet for being the only company in the UK (as far as I can tell) who stock cutler's rivets.
Brickbat for only having 2 pairs in stock. In is a retailer's duty to maintain stocks to provide a reliable service.
Also, your p&p of £4.90 to send four tiny rivets is excessive.”
“Product quality is excellent and the service is exceptional. Questions asked are responded to very quickly and their knowledge of their products and woodwork in general is first rate.
Delivery is always speedy and products arrive well packaged. ⭐⭐⭐⭐⭐”
“Workshop Heaven is a reliable supplier, I have been purchasing from them in the last three years. The goods I have received have been top quality and their service is excellent.”
“Brillliant tools, excellent service, lovely helpful staff who eased my path of purchase. I learnt from the video you shared how to use the Gyokucha Ryoba saw.”
“I ordered a Narex Marking Gauge from Workshop Heaven on the 17th of May.
This item was received at lunchtime on the 20th of May.
As described. Suitably and securely packaged. In good order and condition.
The Narex Marker Gauge is easy to adjust, easy to use, accurate, a welcome addition.
Thank you for such quick delivery to my address in Australia.”
