Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Durham
Rating: 4.19

4.2 Rating 3,718 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

Questions

Metrics

4.2

Based on 3,718 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

Location:

Cathedral Park, Belmont Industrial Estate
Durham
DH1 1TF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order of 24 polo shirts received where over 20 are faulty with out of line stitching on most and some even embroidered in different colours. Sent in the photos to generate a return which was approved and then after chasing 3 weeks later after not hearing anything I was told they are not faulty (despite Workwear express approving the return in the first place). Despite repeatedly trying to speak with someone and asking for the order to be relooked at, we are just told they will be returned to us and that's the end of the matter. Really frustrating after they previously did a fantastic job for us.”

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Posted 3 years ago

“Absolutely top drawer. I had a one off done from a photo of a commemorative coin. They asked for a better photo before they could proceed. I can only say I am extremely satisfied and would recommend highly.”

Workwear Express 5 star review on 18th August 2021

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Posted 3 years ago

“WORST SERVICE EVER!! Ordered some work tops with logo on front and txt on back. The txt to go on the back was told to there sales team over the phone who made a spelling mistake which was noticed when tops arrived. We called work wear express to explain that they had made a spelling mistake at which point they totally refused to rectify the issue stating the reason was because we didn’t notice THEIR MISTAKE until the tops arrived which is totally unreasonable as all we wanted was for them to fix the mistake that there sales team made”

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Posted 3 years ago

“Failed to deliver on time. Cost me big time. Won’t use them ever again.”

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Posted 3 years ago

“Workwear Express has so far, delivered good quality products exactly when they said they were going to deliver which is a great relief. Bit more expensive than some other workwear providers.”

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Posted 3 years ago

“Used a few times now and always happy with the service and quality of the clothing. Will definitely be using again soon.”

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Posted 3 years ago

“Fast and efficient service,great customer communication, product arrived as stated and intact, great price for dickies workwear, will use again.”

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Posted 3 years ago

“Needed some eye protection while sanding underneath my boat..... Ordered the overglasses and they arrived 24hrs later..... Very happy”

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Posted 3 years ago

“Use your company for my merchandise and I have highly recommended you to my fellow friends”

Workwear Express 5 star review on 26th April 2021

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Posted 3 years ago

“Ordering was easy although I did make a mistake but a simple email and everything was sorted The t shirts I ordered arrived on time and the returns are straight forward I would definitely recommend”

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Posted 3 years ago

“I ordered a high-vis jacket with I AM DEAF printed on the back to warn cyclists that I am unaware of their approach. When emailed a picture, I replied that I would like the printing to be bigger. The garment arrived as predicted and is just what I wanted. I feel safer !”

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Posted 3 years ago

“Airware safety shoes delivered promptly comfortable good construction perfect.”

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Posted 3 years ago

“Very fast turn around with a top quality product . Great service .”

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Posted 3 years ago

“Great quality and service would definitely recommend 👌🏼”

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Posted 3 years ago

“Great service , quality and super speedy delivery”

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Posted 3 years ago

“Brilliant service. Quick and easy to order. Results were fabulous, very smart looking staff now”

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Posted 3 years ago

“Good top quality shirts, the right price, great customer service, when I altered the logo couple of times, wasn't any hassle, 5 out 5 on all counts from me”

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Posted 3 years ago

“Had a great experience with workwear express for my first ever work uniform order! Easy to place the order and arrived promptly after accepting the design proof.”

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Posted 3 years ago

“Quality clothing and branding received well within time”

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Posted 3 years ago

“I have used this company for several years now, good quality gear and great customer service. Will never go anywhere else now”

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Posted 3 years ago

Workwear Express is rated 4.2 based on 3,718 reviews