Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Durham
Rating: 4.19

4.2 Rating 3,718 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

Questions

Metrics

4.2

Based on 3,718 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

Location:

Cathedral Park, Belmont Industrial Estate
Durham
DH1 1TF

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Workwear Express 5 star review on 15th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent delivery and returns process”

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Posted 5 years ago

“Excellent service. From start to finish. Very happy with my items. Will definitely use again.”

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Posted 5 years ago

“I'm very happy with my purchase from Workwear Express. I ordered some Pulsar PPE items for rail work. Good prices, good service and a nice website to shop on.”

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Posted 5 years ago

“Great service, I wanted a logo and some text and it was simple, they obviously know what there doing. Damian Fletcher”

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Posted 5 years ago

“I recently purchased two pairs of Russell 001M work trousers, I found ordering the goods through Workwear Express to be very easy, the price was competitive and delivery was as received within a couple of days, despite the current Coronavirus travel restrictions. To sum up I’m very please with the quality of the goods and the service provided by Workwear Express, I will be using them again.”

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Posted 5 years ago

“Great prompt service! Thank you”

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Posted 5 years ago

“The ordering service was easy and delivery swift. The goods were exactly what we needed and will use Workwear express again.”

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Posted 5 years ago

“Fantastic service from start to finish. I will definitely use workwear express for all of my future needs”

Workwear Express 5 star review on 9th April 2020

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Posted 5 years ago

“Fast service and good quality”

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Posted 5 years ago

“The item was returned as it was too long for me.”

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Posted 5 years ago

“Excellent but expensive quality of overalls. However they did not answer an enquiry but I worked it out. Thank you.”

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Posted 5 years ago

“I use WWE for all of our UK corporate clothing and have done for a number of years, I always speak to Ian in customer services and he knows exactly what quality I want and how we like our logo's etc. Recently my colleagues in other European offices, have been asking where we get our corporate clothing, as the logo quality is so much better than they can get from their own suppliers and when we compare pricing in a lot of instances WWE is also cheaper! On the occasion there has been an issue with delivery etc. WWE has gone out of their way to get it resolved on time for me, I wouldn't hesitate to reccomend them and their product range caters for all budgets.”

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Posted 5 years ago

“Pleased with the service but unfortunately the tunics that I ordered in a size 8 are extremely large so will have to pay to get them altered, never had this problem before.”

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Posted 5 years ago

“Very pleased with the service and the speed it was all done”

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Posted 5 years ago

“I tried this company for the first time, i found them easy to use when adding a logo, they kept in contact with me to confirm and make any changes which i did. so i was very happy with the clothes i ordered and would use this company again.”

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Posted 5 years ago

“Great quality t-shirts and very professional customer service”

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Posted 5 years ago

“I’ve purchased from you guys twice now, the first time my items arrived promptly and the quality was second to none, very pleased with it, however the second order I placed, the item was out of stock (which I was only informed about it after the whole purchase was done) still no problem since I was contacted via email explaining the situation and you guys gave me options as to how to proceed, my problem now is that I replied twice to your emails instructing you guys about what I’d decided regarding my item and I’ve not received any acknowledgement of it, I mean, I’ve not received the original item (which I know is still not available) but I’ve not received the one I told you I wanted instead (which was the next size up of the same item), so at this point I don’t know if my item is ever going to arrive or what’s happening.”

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Posted 5 years ago

“First time buying from workwear express everything was good,the trousers I wanted where not in stock but I was advised of this before I bought them so not a problem unlike a lot of suppliers that will take your money and then email to tell you they don’t have them. So overall very impressed with this transaction.”

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Posted 5 years ago

“While I had a little difficulty with my order, I put this down to the perils of doing everything online. There's always a new angle to learn, and I think both parties learned something. The difficulty was overcome and the end result was achieved with the minimum of fuss, due to the impressive care of customer service, who knew instinctively what the problem was and how to deal with it with hardly any prompting. I sense the business is extremely customer-oriented and focused on excellence. Thank you”

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Posted 5 years ago

“Great job. The guys came back to me to confirm at every step. They initially said they actually wouldn't be able to make the design I wanted on that particular sweatshirt but that was the only one I wanted. They agreed to do a test sample and then they made the actual piece and it has a great finish. Came quickly and product was as described and great quality. Happy!”

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Posted 5 years ago

Workwear Express is rated 4.2 based on 3,718 reviews