Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Durham
Rating: 4.19

4.2 Rating 3,718 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

Questions

Metrics

4.2

Based on 3,718 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

Location:

Cathedral Park, Belmont Industrial Estate
Durham
DH1 1TF

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Workwear Express 5 star review on 15th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices for great items. Easy to use & accurate delivery time. Fully recommended.”

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Posted 5 years ago

“Good quality high vests and good service”

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Posted 5 years ago

“Prompt reply to my query. Fast and efficient”

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Posted 5 years ago

“Workwear Express is very good. I am a first time customer and I was very impressed with the Customer Service and quick response to the work I had done. A Hi-Vis with company Logo & printing done within a few days & delivery was on time. I would recommend to anyone to try Workwear. Thanks.”

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Posted 5 years ago

Hello Jay, Thank you for the review, great to hear you're happy with your order if we can help you with any future orders let us know! Many Thanks

Posted 5 years ago

“Wrong item, wrong printing, had to have a refund and find a replacement elsewhere within 24 hours”

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Posted 5 years ago

“easy to navigate the website to find what I was looking for, ordering and customisation was very easy, quick artwork approval and delivery”

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Posted 5 years ago

“Brilliant product, fast delivery what more could you ask.”

Workwear Express 5 star review on 6th February 2020

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Posted 5 years ago

“Excellent value for money, very easy to use website, top quality finished product. Very happy, will definitely use again!”

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Posted 5 years ago

“Great quality of hi viz. Women's size is a perfect fit,very happy with purchase. Speed of delivery is amazing, highly recommend and wouldn't hesitate to use again.”

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Posted 5 years ago

“Really good service, quality of the items are really good as well. The only issue I had was that the premium polo shirt sizes are bigger than they should be, so medium is large & large is xl. But I would highly recommend their service & products.”

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Posted 5 years ago

“The delivery and ordering were very good, however the T-shirt’s are of a very poor quality (fruit of the loom) once washed they have lost shape and do not iron very well either, also the aprons are not much better once washed they do not iron well at all they stay creased all my staff are complaining to me about the problem also the appearance in my shop is extremely disappointing, I regret buying both products, I also bought fleeces of which up to now have proved to be ok.”

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Posted 5 years ago

Hello Janice, We have looked through your account and can see that our customer service team have not been contacted in regards to the issues you have had with your garments. As we can see through your account you did order the aprons and t-shirts previously on your first order with us so it looks as though we need to investigate as to why you are not happy with the garments second time round. Our customer service team will be in touch to help rectify the concerns you have had with your garments. Many Thanks

Posted 5 years ago

“Speedy delivery and great communication. Most of all, fantastic quality! Already recommended to friends”

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Posted 5 years ago

“Fast shipment and delivery excellent quality of products”

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Posted 5 years ago

“Great experience in 2015 so returned to buy more. Sadly the 2 fleeces I bought have to be thrown away because the sleeves are way too short. These were Russel brand but I was assured that others are the same length or shorter. Workmen often have quite muscular shoulders and this is not considered in the sleeve length which is from top of arm to cuff. If you wish to present this image to your customers then buy from this company!”

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Posted 5 years ago

Hello, We certainly look into this for you if you have not spoken to our customer service team as that was not mentioned in your review, please contact our customer service team and we will be able to look into this for you and see what we can do to get this remedied. Thanks

Posted 5 years ago

“The items ordered were the right quality but my legs were too short! The refund process was made very easy, thank you. I'll be back!!”

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Posted 5 years ago

“excellent price good value quick delivery”

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Posted 5 years ago

“2 of my 3 items have been processed but no new info on the item I am waiting on the only speedy thing about this process was how quick you where to take my money no info on when then item will be in stock been over 2 weeks to add insult to injury my order confirmation wasn't sent so that would explain Why the items were out of stock before my order was confirmed this company is a complete joke money first customer service last still waiting on my order at full price no reduced rate for my trouble don't care about their customer base”

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Posted 5 years ago

“2 hi viz vests ordered both had different printing on the back one company logo and the other had text took a picture of the back of a jacket sent it off both came back perfect and in a very quick turnaround will definitely use workwear express again. Brilliant”

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Posted 5 years ago

“It is what I wanted but by the time you've paid for postage, it's cost me almost 3 times as much as the same product from the local market! Too Expensive for what it is.”

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Posted 5 years ago

Hi Andy, We ship all our items on a next working day dispatch, we do understand it will seem costly for one item however we choose to be fair to all customers no matter how big or small your order should be with you the next working day once it leaves us- unless you are based outside the UK or in the highlands. Due to this our shipping costs are standard for all orders. Many Thanks

Posted 5 years ago

“Good product dispatched quickly.”

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Posted 5 years ago

Workwear Express is rated 4.2 based on 3,718 reviews