Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Durham
Rating: 4.19

4.2 Rating 3,715 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

Questions

Metrics

4.2

Based on 3,715 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

Location:

Cathedral Park, Belmont Industrial Estate
Durham
DH1 1TF

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Workwear Express 5 star review on 13th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and quality products - more than happy to help with any queries from tracking deliveries, out of stock issues to chasing invoices. Will most definitely continue using these for our future uniform orders.”

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Posted 6 years ago

“Nice polo shirts, wash up well”

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Posted 6 years ago

“Thank you - items of good quality with clear embroidered logos as ordered.”

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Posted 6 years ago

“Fast efficient service good prices, although some sizes seem to come up smaller than others but on the whole a good service”

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Posted 6 years ago

“Your service was very good, sales rep was very helpful and quick responses every time. The clothes are good quality too. However, the printing was not accurate for two of our clothing items so I am not rating as Very Good.”

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Posted 6 years ago

“Although not worn yet but they fit good am sure they will do the job perfectly.”

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Posted 6 years ago

“Nice and easy no problems good online site loads of choice and the work gere I had was top notch”

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Posted 6 years ago

“Pros -Fast turn around. -High quality product. -Accurate descriptions on items. -Size guides accurate. -Competitive Pricing. Cons -Had to chase an item missing to find out was damaged during logo application but didn't phone to inform. -Clothing not replaced into individual packaging after logo application and 3 polos poorly folded as one and chucked in postage bag so crumpled upon arrival.”

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Posted 6 years ago

“The printing was of a decent quality, and the price was reasonable but the t-shirts weren't always quite as pictured on the website.”

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Posted 6 years ago

“Great customer service, however was finish on product was slightly underwhelming, some threads had been left loose on embroidery and as a number of items were made, the finish was not consistent overall.”

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Posted 6 years ago

“Great value ,first class design! Could have been a quicker delivery, but overall very pleased!”

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Posted 6 years ago

“Good service, good quality chefs white for a reasonable price.”

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Posted 6 years ago

“The product is really good the only thing that stops this being an excellent company is that they get the order wrong every time we place an order. In there defence their great customer service always put it right but it does sometimes take another 2 weeks to get a resolution and receive what you originally ordered. There has never been any issues with quality of garments”

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Posted 6 years ago

“No stock of one ordered item but was notified in time to change order.”

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Posted 6 years ago

“The service was very good my order came the next day as stated. Unfortunately your sizing is not very accurate. I ordered a Large ladies size 14, my normal size, and I could hardly get it on, so I need to swap for a larger size. There is no returns information in the parcel so I will have to telephone the company to find out how I return and exchange the item.”

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Posted 6 years ago

“Fast service, good printing but unfortunately the size I ordered was not big enough for me, not the company's fault, but I will make sure I order a bigger size next time so that the t-shirts fit me better.”

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Posted 6 years ago

“We have all found the sizes to vary quite a bit, which has not been helpful as they seem to come up small in the beginning. Everyone has had to jump up one size in some cases two. Also I couldn’t source a uniform big enough for one employee from you so had to purchase elsewhere and needed a badge to sew on so it was the same as our other uniforms which was refused by yourselves and obviously upset the lady in question.”

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Posted 6 years ago

“EXcellent quality of items ordered at very keen prices”

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Posted 6 years ago

Thank you for taking the time to leave a review - we really do appreciated your feedback. If you can find any of our products cheaper, from a UK company, we will guarantee to match their price. Thanks for using Workwear Express. Kind regards Shane

Posted 6 years ago

“The product is great just a shame that when i ordered 5 polo shirts they don't come individualy packed just all put together in delivery packaging. Wash well”

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Posted 6 years ago

“We were very impressed with how quickly our logo was designed and approved, and with how quickly our order was dispatched to us. Excellent service”

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Posted 6 years ago

Workwear Express is rated 4.2 based on 3,715 reviews