Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Durham
Rating: 4.19

“Very happy with My new workwear”

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Posted 5 years ago

“Livraison en France sans encombre, bon service client”

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Posted 5 years ago

“Very impressed with the price, exceptional quality & timely delivery of our products. We were so happy we ordered some more & recommend Workwear Express for great, professional branding products for other companies.”

Workwear Express 5 star review on 23rd March 2020

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Posted 5 years ago

“The web site was fairly easy for me to navigate and I'm no techno person, delivery was good, the quality was very good.”

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Posted 5 years ago

“Excellent supplier! Competitively priced with fast delivery. Fantastic service from Den Hickford and always eager to help with any enquiry I have. After placing an order of several hundred garments, they were delivered just 2 days later, perfectly embroided as always. Keep up the good work guys, I'm an extremely happy customer.”

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Posted 5 years ago

“excellent workmanship would recommend”

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Posted 5 years ago

“I’ve purchased this vest in orange twice before but it’s now not available in medium and hasn’t been for a least a year”

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Posted 5 years ago

“i ordered my tshirt on the 02/03 and it is now in production speedy service definitely recommend”

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Posted 5 years ago

“Found Workwear express to be very helpful in setting up my order it was delivered before expected and would use for future items also the stitched logo was perfect.”

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Posted 5 years ago

“I was really impressed with the service and high quality workwear. Great value for money. I don’t need to go anywhere else for my business. Thank you!”

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Posted 5 years ago

“Absolutely horrible experience with the company. We ordered around 200 hoodies for a show, in which NONE of them came out right as the printing was not up to the standard that we paid for. When we asked for a refund, the request was denied instantly. Within that, all the orders arrived late - after the show had finished- which was a MAJOR inconvenience to the performers, who had expected to wear it on the show day. Complete waste of time, effort and money if you order from this company!”

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Posted 5 years ago

Hello MK, We have looked into your order and can advise that it is currently being dealt with by our customer service department, they will contact you when they have more information in regards to your order. Many Thanks

Posted 5 years ago

“Not impressed at all with the services provided by this company, the design was not up to the standard promised and they were not willing to resolve the issue in a fair manner. Waste of time, they are not what they state to be !”

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Posted 5 years ago

Hello, Could you please contact our customer service team so we can gain a bit more information on your order so that we can help resolve any issues you have had. Many Thanks

Posted 5 years ago

“Really bad quality, didn't deliver part of the order, really bad customer services, the personalised names printed on the back of hoodies get covered by the hoods such is just pointless and is a terrible design. Got the colour for the artwork wrong. Delayed deliver by a week and said they would deliver the following week if a payment was made, then failed to deliver anyway. Found this to be incredibly misleading!!!”

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Posted 5 years ago

Hello, Could you please contact our customer service team with your order number so that we are able to gain more information on your order so that we can help resolve any issues you have had. Many Thanks

Posted 5 years ago

“Bought in batch and got late delivery for a show because they didn’t have enough stock - wasn’t able to get a refund”

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Posted 5 years ago

Hello, Could you please contact our customer service team with your order number so that we are able to gain more information on your order so that we can help resolve any issues you have had. Many Thanks

Posted 5 years ago

“Horrible service! Delivered my items late, missing items AND incorrect design! Then refused to refund the order or reprint! Ridiculous customer service and a complete waste of money.”

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Posted 5 years ago

Hello, Could you please contact our customer service team with your order number so that we are able to gain more information on your order so that we can help resolve any issues you have had. Many Thanks

Posted 5 years ago

“Worst company!! The Printing wasn’t as promised. They lost some orders and tried making excuses saying “they didn’t have the stock at the time”!! So eager to take my money.”

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Posted 5 years ago

Hello, Could you please contact our customer service team with your order number so that we are able to gain more information on your order so that we can help resolve any issues you have had. Many Thanks

Posted 5 years ago

“Customer service is absolutely abismal!! Order came over two weeks late! Also printed our personalised logos in the wrong colour when specified otherwise. Print in the back game at a ridiculously small size. Also they had the audacity to not send 15 of the hoodies and sweatshirts we ordered and when we asked for it to be sent they simply told us they didn’t have it and that we needed to contact DPS!! Then found out later that It was left in their production offices! So they had lied to us when the fault was with them! When asked for a reprinting as they printed them incorrectly, they refused and didn’t get back to our team at all! When we asked for compensation they refused as well, despite sending incorrect stock and not the right quantity either. They were incredibly difficult to work with, contact and receive our paid products from. Customer service regarding this whole issue has been ridiculous to say the least and not something you would expect from a professional company. Would not recommend AT ALL! Still looking to enquire about compensation or reprinting. Delivery came late, incorrect logo and missing items! Don’t waste your money here!!!”

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Posted 5 years ago

Hello, We have looked into your order and can advise that it is currently being dealt with by our customer service department, they will contact you when they have more information in regards to your order. Many Thanks

Posted 5 years ago

“Really bad service, we ordered bulk hoodies (about 200 for a show), none of the hoodies came on time for the show, and when we asked for a refund they outright refused. Keep in mind that every performer paid about £30 each for the hoodies - the printing was awful so now we have to keep awful looking hoodies that we did not get to wear for the show on time and not get our money back. DO NOT WASTE YOUR MONEY ON THIS WEBSITE PLEASE.”

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Posted 5 years ago

Hello KV, Please contact our customer service team or through our social media channels with some information in regards to your order number so that we can look into this further for you. Many Thanks

Posted 5 years ago

“Extremely disappointed with what we got. Wasn’t as we expected the product to be. Was delivered later than was told as well. Not happy at all.”

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Posted 5 years ago

Hello, Please contact our customer service team with your order number and we will be able to look into your order for you. Many Thanks

Posted 5 years ago

“Customer service is absolutely abismal!! Order came over two weeks late! Also printed our personalised logos in the wrong colour when specified otherwise. Print in the back game at a ridiculously small size. Also they had the audacity to not send 15 of the hoodies and sweatshirts we ordered and when we asked for it to be sent they simply told us they didn’t have it and that we needed to contact DPS!! Then found out later that It was left in their production offices! So they had lied to us when the fault was with them! When asked for a reprinting as they printed them incorrectly, they refused and didn’t get back to our team at all! When we asked for compensation they refused as well, despite sending incorrect stock and not the right quantity either. They were incredibly difficult to work with, contact and receive our paid products from. Customer service regarding this whole issue has been ridiculous to say the least and not something you would expect from a professional company. Would not recommend AT ALL! Still looking to enquire about compensation or reprinting. Delivery came late, incorrect logo and missing items! Don’t waste your money here!!!”

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Posted 5 years ago

Hello, We have looked into your order and can advise that it is currently being dealt with by our customer service department, they will contact you when they have more information in regards to your order. Many Thanks

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Workwear Express Reviews