Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Durham
Rating: 4.19

4.2 Rating 3,718 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

Questions

Metrics

4.2

Based on 3,718 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

Location:

Cathedral Park, Belmont Industrial Estate
Durham
DH1 1TF

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Workwear Express 5 star review on 15th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered my work shoes they came very quickly and They are very comfortable and lightweight to wear”

Helpful Report

Posted 5 years ago

“I ordered my items and paid immediately, after hearing nothing from you I telephoned and you said you had not received payment. I had to send proof of payment which after many phone calls you agreed I had paid. I received my goods about three weeks later !! The invoice showed I overpaid, I again re-contacted you and you promised to sort out the refund, still waiting one week later.”

Helpful Report

Posted 5 years ago

Hello Philip, We are sorry that you have not yet received a refund for your order over payment; it has now been processed and will be with you no later than the standard 3-5 days for the refund to process. Many Thanks

Posted 5 years ago

“I ordered a pair of work shoes and the service was superb unfortunately I needed a bigger size when I tried them on and contacted Workwear with a view to exchanging them their help was exceptionally 1st class and very easy to follow instructions on how to exchange them. I will certainly highly recommend them and shall be dealing with them again in the future.”

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Posted 5 years ago

“Quick and efficient. We used our company logo and had text embroidery on the breast of our PPE jackets, the finish was to a superb standard with quick delivery. Highly recommended!”

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Posted 5 years ago

“Work boots fit well, quick delivery, excellent service”

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Posted 5 years ago

“Good standard of work wear, excellent customer service, both on their live chat and via email from the design team. The design process was easy and the design team were extremely helpful in assisting us gain what we were looking for. The parcel was couriered and showed up not damaged and all items within, with nothing missing. Would highly recommend Workwear and we will use again in the future.”

Workwear Express 5 star review on 19th February 2020

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Posted 5 years ago

“Great product and service! We had an urgent requirement and the whole process was dealt with quickly and efficiently. Thank you!”

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Posted 5 years ago

“I have recently had two new hooded tops with the work logo on the front and the back. Really think quality materials and the embroidery is spot on. Would definitely recommend these to others”

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Posted 5 years ago

“I have perchased sevaral items from Workwear Express and find them of excellent quality.”

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Posted 5 years ago

“Helpful staff, easy process good quality products at a good price.”

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Posted 5 years ago

“My jacket arrived on time. Was in good condition and was exactly what was ordered. A very prompt service. Thank you workwear.”

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Posted 5 years ago

“Great service, speedy delivery”

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Posted 5 years ago

“If I could give 0 stars I would... Worst experience of my life! Too busy sending out spam mail rather than dealing with issues that they have caused. I made an order and after digitising the logo they told me the product was out of stock so they took about £70 from me for one item, and only refunded £15 which was a fraction of what I deserved back; despite the inexpensive red of my order, I will be working on a civil claim against workwear express.”

Helpful Report

Posted 5 years ago

Hello Elvin, Our ordering process is to make sure the logos are approved before stock is brought in, due to this the stock levels can change but if that ever is the case we do inform you as soon as possible as we have a team who solely look after this sector. In regards to the refund that is currently being looked into by the customer service and accounts team and they will be in touch shortly. Many Thanks

Posted 5 years ago

“Quite expensive for a work Jacket but a great well made bomber Jacket and as we all know ? You only get what you pay for.”

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Posted 5 years ago

“Great service arrived very quickly. They fit well, husband very pleased.”

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Posted 5 years ago

“Likes the product good quality t shirts, for mine on an offer so at a good price.”

Workwear Express 4 star review on 15th February 2020

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Posted 5 years ago

“Excellent, our goods arrived much faster than expected and are exactly what we want. Brilliant service would definitely deal again.”

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Posted 5 years ago

“Helpful and responsive set-up for non-professionally produced artwork. Then really quick turnaround and decent products once order was confirmed. Website is also easy to use.”

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Posted 5 years ago

“Good quality coat, printed well,excellent customer service”

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Posted 5 years ago

“Order not received yet, but still hopeful ☹️”

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Posted 5 years ago

Workwear Express is rated 4.2 based on 3,718 reviews