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Wob Reviews

4.5 Rating 2,403 Reviews
89 %
of reviewers recommend Wob
4.5
Based on 2,403 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Wob Reviews
Visit Website

Phone:

01903507544

Email:

marketing@worldofbooks.com

Location:

World of Books Group, Mulberry House, Woods Way
Goring by Sea
BN12 4QY

Write Your review

Wob 2 star review on 4th March 2024
Andreas Zander
Wob 2 star review on 4th March 2024
Andreas Zander
Wob 1 star review on 12th August 2023
Neil Smith
Wob 1 star review on 13th February 2023
Patty Lurie
Wob 1 star review on 13th February 2023
Patty Lurie
Anonymous
Anonymous  // 01/01/2019
Everything fine. Glad to have the Books. Thank you
Helpful Report
Posted 5 years ago
Thank you for your review Many thanks, World of Books
Posted 5 years ago
I ordered 2 books recently. In both cases they arrived quickly and as described - and then I got an email few days later saying the books were on their way. In first case I ignored it and the second one I emailed to say I had the book already. No second book has come from either order, so I think this is just a faulty computer reply, but I would have appreciated a reply from World Books.. Other than this, all has been fine. The stock is plentiful and cheap.
Helpful Report
Posted 5 years ago
Thank you for your review Many thanks, World of Books
Posted 5 years ago
Worst customer services I’ve ever experienced and not easy to get in touch with when owed money or goods.
Helpful Report
Posted 5 years ago
Thank you for your review, we are sorry to hear this, please can you email customerservice@worldofbooks.com with the subject as REVIEWS along with your order number and we can investigate this further for you. Many thanks, World of Books
Posted 5 years ago
Excellent service again World of Books, I ordered "Ice Cream & other frozen delights/Ben Vear" It arrived in condition as described (but better) Not overly packed, and so quickly. I'm now ready to use a gift of an ice cream maker. with a book that fully covers the process with recipe's recommended by family and friends using all natural ingredients. it's a pleasure ordering from you always
Helpful Report
Posted 5 years ago
Thank you for your review Many thanks, World of Books
Posted 5 years ago
This companies a joke,they send wrong version in a really bad state and then never reply to e mail or answer phone to return
Helpful Report
Posted 5 years ago
Thank you for your review, we are sorry to hear this, please can you email customerservice@worldofbooks.com with the subject as REVIEWS along with your order number and we can investigate this further for you. Many thanks, World of Books
Posted 5 years ago
Speedy delivery and all books in great condition!
Helpful Report
Posted 5 years ago
Thank you for your review Many thanks, World of Books
Posted 5 years ago
First order was fantastic. Second order - one lift the flap book that was meant to be "very good condition" arrived with flaps missing and stickers stuck over words. Gave them benefit of the doubt as they offered to replace. Third order - 1 out of 3 arrived. 2 weeks after order I received email to say one of the books was deemed too damaged to send, asked me to select replacement. Replacement has still not been received. Then received an email to say third book in the order had been dispatched only to receive another email the following day to say that the supposed dispatched book was too damaged to send. Appears to be little communication in the company. Terrible customer service.
Helpful Report
Posted 5 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email customerservice@worldofbooks.com with the subject as REVIEWS along with your order number and we can investigate this further for you. Many thanks, World of Books
Posted 5 years ago
Delighted with speedy delivery and minimal packaging. Excellent service, will obviously buy more another time. Better condition than expected, probably because I'm terrible at looking after paperbacks! So these were a nice surprise.
Helpful Report
Posted 5 years ago
Thank you for your review Many thanks, World of Books
Posted 5 years ago
I always look first to see if any book I want is on World of Books before considering anything else. Thank you guys, for price, speed and reliability you can't be beaten!
Helpful Report
Posted 5 years ago
Thank you for your review Many thanks, World of Books
Posted 5 years ago
The books I ordered came as described, in about a week. The only complaint is that the packaging is somewhat weak, and the books could have been damaged during shipping (they weren't).
Helpful Report
Posted 5 years ago
Thank you for your review Many thanks, World of Books
Posted 5 years ago
Ordering easy , great choice, great prices . Delivery as promised. Well done !
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Posted 5 years ago
Thank you for your review Many thanks, World of Books
Posted 5 years ago
Can't fault the service. Excellent
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Posted 5 years ago
Thank you for your review Many thanks, World of Books
Posted 5 years ago
Brilliant service, great prices and had exactly what I wanted.
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Posted 5 years ago
Thank you for your review Many thanks, World of Books
Posted 5 years ago
good value, great choice, fast delivery
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Posted 5 years ago
Thank you for your review Many thanks, World of Books
Posted 5 years ago
Book is in perfect condition. Fast delivery!
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Posted 5 years ago
Thank you for your review Many thanks, World of Books
Posted 5 years ago
Excellent selection, and price! Very happy with my purchases will definitely be using World of Books again!
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Posted 5 years ago
Thank you for your review Many thanks, World of Books
Posted 5 years ago
Very pleased with world of books, as it has a large range of books
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Posted 5 years ago
Thank you for your review Many thanks, World of Books
Posted 5 years ago
As a new customer I was very impressed by the range of books and the cost. I would recommend World of Books to anybody who wants a speedy and efficient service. I shall becoming back to them very soon.
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Posted 5 years ago
Thank you for your review Many thanks, World of Books
Posted 5 years ago
Excellent service and always good quality books. Would always look here for any books I am interested in and especially good with the free postage.
Helpful Report
Posted 5 years ago
Thank you for your review Many thanks, World of Books
Posted 5 years ago
Good selection , good prices , fast service. Recommended.
Helpful Report
Posted 5 years ago
Thank you for your review Many thanks, World of Books
Posted 5 years ago
Wob is rated 4.5 based on 2,403 reviews