“Call your credit card company and ask for a 'chargeback' on your wosh purchase to get your money back. They will ask if you tried to contact the company and you can show them your unanswered emails to verify you have given it a shot. They should then refund what you paid.”
“Ordered on May 5th, have yet to receive the product. I’ve emailed them multiple times with no reply even after dm’ing them on instagram and the customer support saying they’ll read my email. I’ve tried to fill out the contact form on the website but the submit button doesn’t work. They only reply to positive comments on instagram and have ignored/even deleted comments where I’ve only asked how long shipping could take.”
“Waited nearly 2 months. Originally ordered on 4 May for a birthday. No sign. The company come up with a different excuse each time I ask where it is. They refuse to refund despite repeated requests. Avoid these people.”
“Order 29th April and tracking says it’s still in China. It’s like their selling product they don’t have. Have requested refund which was ignored. Have now opened a case with PayPal. Only paid £20 but still it’s a con”
“Terrible experience. Ordered on 3 May for a birthday on the 19th. Month on and still no sign. Had an email to say it was shipped last week, but the tracking link didn't work. Found out who the courier was and managed to track and find out the item is shipped from China and due on on 15 June! Would never have ordered if had known where it was coming from and real delivery times. Very poor service. Very disappointed daughter. Avoid.”
