wowvow Reviews

Name: wowvow
Address: The Clockhouse. Hempstalls Lane, Newcastle Under Lyme
Rating: 4.95

5.0 Rating 1,749 Reviews

99 %

of reviewers recommend wowvow

5.0

Based on 1,749 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01782639733

Email:

support@wowvow.co.uk

Location:

The Clockhouse. Hempstalls Lane
Newcastle Under Lyme
ST5 0SN

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wowvow 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very disappointed as I ordered what I believed to be folded cards and in error ordered flat cards. You would not allow me to return them and they are of no use to me so I wasted just over £15-00. However, the lady I spoke to Sarah was extremely pleasant and helpful”

Helpful Report

Posted 2 years ago

Hello Rosetta We are so sorry you're disappointed. As all our pocket folds, wallets, creased cards, flat cards (in many different shapes and sizes) are available in hundreds of card colour options we cannot carry pre-cut stock and instead cut to order. We do highlight that these products are made to order and are non-returnable which is why we couldn't take them back I'm afraid. We do hope the flat cards you ordered come in handy for something and that we can be of service in the future. We are always happy to advise and guide customers and Sarah will really appreciate your kind comments.

Posted 2 years ago

“Been waiting over 2 weeks for delivery. Completely missed the date abs purpose of the purchase. Still waiting”

Helpful Report

Posted 4 years ago

We're very sorry that you have not received your order yet. We're not sure if you saw the notification on checkout regarding our Christmas shutdown. While you placed your order on 29.12.20 it was dispatched on 6.1.21 which was the first day we were open after the Christmas break. After you contacted us this morning we have provided you with the tracking information. Unfortunately, although your order was posted RM24 hour, Royal Mail has significant delays with their services. This is due to the increased demand experienced by all delivery providers. In addition, we are aware that many Royal Mail employees are ill or isolating which is restricting services in some areas. We too are disappointed that you have not yet received your order and we will continue to monitor the tracking. If you have any further concerns please contact us by email or phone and we will do our best to help.

Posted 4 years ago

wowvow is rated 5.0 based on 1,749 reviews