WPMU DEV Reviews

Name: WPMU DEV
Address: 120 19th St N Ste 201 PMB 88100, Birmingham, Alabama
Rating: 4.93

4.9 Rating 1,746 Reviews

98 %

of reviewers recommend WPMU DEV

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About WPMU DEV:

The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform.

Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.

We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Visit our website for more information.

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Email:

contact@wpmudev.com

Location:

120 19th St N Ste 201 PMB 88100,
Birmingham
Alabama
35203-3219

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In over 20 years of technology support and digital marketing I have not worked with a better support team. From user ID10T errors to real issues with my sites, software and even sites I support on other hosting companies WPMU's support has helped me solve 100% of my issues. I engage new clients with confidence knowing I have them on my side.”

Helpful Report

Posted 4 years ago

Hey Nicholas, What a stellar review, we are forever grateful for your words. Not only are we part of your team – but we are also a connected family, and your success is ours jointly. We are excited to connect, support, and guide you along your WordPress journey. Your words have warmed our hearts today! We are grateful to have you here with us, Ryan,

Posted 4 years ago

“They have the best customer service, hands down! I have been using WPMU since 2016, and have never thought about leaving their services.”

Helpful Report

Posted 4 years ago

Hey Lee, Thank you for your kind review and for being our loyal customer since 2016. We strive for excellence in every regard. Your review and overall satisfaction make it all worth the effort. We take great pride in providing incredible support that goes beyond our clients' expectations, and the team can’t wait to resolve your next WordPress query! Don't hesitate to share further feedback so we can better meet your needs going forward, Ryan,

Posted 4 years ago

“There are so many things, you can't know it all and then there is WPMU DEV to bring you that peace of mind ;-)”

Helpful Report

Posted 4 years ago

Hey Anoniem, Thank you very much for taking the time to share such considerate and thoughtful words about your overall experience with us. Our goal is for our clients to relax and reap the benefits of WordPress as our agents deal with the technicalities. Best of health going forward, do not hesitate to get in touch at any moment; we are on standby! Ryan,

Posted 4 years ago

“Zafir is very professional and finds a proper and quick solution for every bug. Easy communication & quick support! Highly recommend this”

Helpful Report

Posted 4 years ago

Hey there, Thank you for your kind review and for being our loyal customer. We strive for excellence in every regard. Your review and overall satisfaction make it all worth the effort. We take great pride in providing incredible support that goes beyond our clients' expectations, and the team can’t wait to resolve your next WordPress query! On standby, Ryan

Posted 4 years ago

“Subash Poudel was extremely helpful when my site was down. He was quick and live chat worked like a charm. Site was back up in 5 minutes and I owe them big. Well not really I pay them monthly but it is worth it for the support they give. 10 stars”

Helpful Report

Posted 4 years ago

Hey Michael, Our gratitude extends from the entire team for making the effort to share your kind review after experiencing our support & prompt resolution. We aim to alleviate any stress or troubles you may encounter along the way, so you can fully enjoy your WordPress journey as we build and earn your trust and loyalty. Ryan

Posted 4 years ago

“Hummingbird Plugin breaks all the font awesome across the site in all pages. Apart from this, the performance gain was not noticeable as they had claimed.”

Helpful Report

Posted 4 years ago

Hey Joy, Thank you for the candid feedback. I can only apologise for your poor experience with Hummingbird. Unfortunately, in this circumstance, we do not observe any effort to create a dialogue with our team despite having access to both ticket & 24/7 Live Chat support. In any case, our Accounts team have sent an email your way to create dialogue and investigate the matter further. We hope you can provide us with an opportunity to resolve these concerns, and surpass your expectations, and if willing, rebuild a strong relationship going forward. We look forward to hearing from you, Gratefully, Ryan

Posted 4 years ago

“Amazing support. Stellar. My heroes. Seriously, you won't be disappointed with WPMU DEV. My site got hacked, and they stuck with it until they found the malicious code and helped me get rid of it. Then they helped me make other adjustments to keep the site running better. I'm so grateful.”

Helpful Report

Posted 4 years ago

Hey Sharon, Our gratitude extends from the entire team for making the effort to share your kind review. Thank you for trusting our services and solutions at WPMU DEV! If you require any further guidance or support, our team will always be available 24/7, we want you to succeed and we will do all that is possible along the journey. Ryan,

Posted 4 years ago

“Superfast help!!”

Helpful Report

Posted 4 years ago

Hey there, We really appreciate such a strong rating and review! Please get in touch if we can assist you with anything at all during your journey with us. Best of health,

Posted 4 years ago

“To be honest, I'm so happy, I'm almost in tears. Rupok is a literal superhero, as has been the entire team thus far. I've had a client getting on me for over 6 months to speed up his website and I just couldn't find the time or energy to investigate the overall issue. It turns out, the particular WP theme I'm running wasn't really supported by the infrastructure of the previous host. By some miracle, I found WPMU and aside from an incredibly awesome interface, the support is ridiculously awesome. The team was there with instant support each time I asked for help and they resolved my issue without hesitation within minutes. How? I don't know. But they all just seem to KNOW things intuitively. I'll be migrating every single website over to WPMU and now I get to look like a rock star to my client (who is going to fall over when he sees how fast his website is now). The truth is, the WPMU staff are the rock stars, but they're letting me take the credit. I haven't even scratched the surface on how integral all the other features of the product are, and really the team combined with the product features are a powerful duo. Thanks so very much from one very happy customer.”

Helpful Report

Posted 4 years ago

Hey there, We appreciate such an extensive review detailing your experience, likewise, we are thrilled to hear Rupok went over and beyond to assist you! We like to imagine ourselves in our customers’ shoes when dealing with each interaction and employ our efforts in any given situation that will ultimately maximise your overall satisfaction and pleasure at WPMU DEV. Our aim is to alleviate any stress so you can enjoy the positive aspects of building a website and business. We are honoured to have you as an integral part of our family and excited to join forces long into the future, you have truly brightened our day with your words. Best of health to yourself and loved ones, Ryan

Posted 4 years ago

“Very good customer service... Rupok C assisted me and was able to resolve my issue in mins.. thanks...”

Helpful Report

Posted 4 years ago

Hey Paolo, Thank you so much for leaving such a candid review and sharing your experiences, great to know Rupok resolved your query promptly. We will continue to build your confidence and do all we can to support you, we have some exciting times ahead of us at WPMU DEV & we are glad you will be will along for the journey. Best of health, Ryan

Posted 4 years ago

“Their support staff really goes above and beyond like I've never seen before. Using their hosting and plugins is an amazing experience.”

Helpful Report

Posted 4 years ago

Hey Adal, What a stellar review, we are forever grateful for your words. Not only will we go over and beyond to assist you – but we will listen to your feedback closely every step of the way and do all we can to ensure you succeed and enjoy the journey of developing your sites. We are excited to connect, support, and guide you along your WordPress journey. Your words have warmed our hearts today! Ryan

Posted 4 years ago

“Zafar was the best person ive ever dealt with at WPMU dev a credit to the company and the reason why i continue to use the service”

Helpful Report

Posted 4 years ago

Hey Ryan, We are also incredibly grateful and delighted to read your kind words and appreciate such a kind rating. Our support team really are superheroes! Do not hesitate to get in touch or share your thoughts on how we can better improve our services and meet your needs going forward. Best of health to yourself and loved ones,

Posted 4 years ago

“WPMU DEV is a company that I have known about for years and will continue to use their awesome platform and services. Truly, the most professional WordPress and general company I've ever had the fortune of working with.”

Helpful Report

Posted 4 years ago

Hey Drew, Thank you so much for leaving a candid review and sharing your experiences and sticking by us throughout those years. We will continue to build your confidence and do all we can to support you. We have some exciting times ahead of us at WPMU DEV & we are glad you will be will along for the journey. We are fortunate to have you likewise, Ryan,

Posted 4 years ago

“Support always seems to know what I'm asking and if they don't have the answer immediately, they get it quickly. Helpful, friendly, knowledgeable and professional.”

Helpful Report

Posted 4 years ago

Hey Chris, We greatly appreciate the 5-star review! You have really made our day much brighter with such positive reinforcement of our efforts. We are honoured for the opportunity to build a strong relationship long into the future, We are on standby 24/7

Posted 4 years ago

“Been a member for almost 3 years now and I have never once reconsidered my decision to join, excellent support, very affordable too, just a problem fixed by Rupok that was preventing me from updating wooccommerce latest version, seriously thanks for all the great support.”

Helpful Report

Posted 4 years ago

Hey Clesio, We are humbled and extremely grateful for your heart-warming thoughtful review. This is precisely what our support gurus strive to hear. We aim to make our solutions extremely affordable and provide maximum value not found anywhere else on the market. We are so happy to welcome you into our connected family of global WordPressers, we will be available every step of the way to support your endeavours. Earnestly,

Posted 4 years ago

“Customer support is top notch”

Helpful Report

Posted 4 years ago

Hey there, We sincerely appreciate your wonderful review, our support team work tirelessly hard and are determined to support the complete optimisation of your site. We will do all we can to never disappoint, Ryan

Posted 4 years ago

“I've recently started my own business offering website design and hosting services. I'm using WPMU DEV as my backbone for hosting as well as their suite of premium hosting. The support is top-notch, with a recent support request handled by Rupok underscoring this to me. I couldn't fault WPMU DEV at all.”

Helpful Report

Posted 4 years ago

Hey James, We are grateful for your kind appraisal; and also delighted to know that Rupok was able to provide you with such a positive experience. We will make sure to pass over your encouraging words. As you see us as the backbone, we see you as the beating heart of all we do... we have a very exciting journey ahead! Earnestly,

Posted 4 years ago

“This is gonna come across as not genuine, but however, believe it or not, moving from GoDaddy hosting to WPMU DEV hosting has actually fixed every single issue I was facing. Plus, I know support actually know what they are doing in times of need. I have had so many issues pop up with GoDaddy, and their help would break everything. At least I'm in good hands now! Only gripe was my 7 day trial form freelancer didn't apply or bugged out, but I'm not too fussed to be honest, at least it's paid for. Thanks guys, this must be the third or fourth platform I'm writing a review on 🤣”

Helpful Report

Posted 4 years ago

Hey Shelton Thank you so much for your kind words, we are thrilled you see value in our hosting and ultimately this decision was right for you as your problems seem to be solved. We sincerely appreciate you taking the effort to share your experience with us, we will continue to be available at all hours to solve your queries, and also grateful to have you as an integral part of our WordPress family. We count ourselves extremely lucky to be able to serve your needs. Kindly,

Posted 4 years ago

“This awesome dude knows how to get the job done when it counts the most! I did not have to chase my tail to get the kind of help I need. He is like a psychic or something. He stepped up to the challenge. And did the job for me while inspiring me to compromise less. Thank you, sir! You have earned this review.”

Helpful Report

Posted 4 years ago

Hey there, It warms our hearts to know our agents deployed their unwavering support to resolve your queries, whilst ensuring you have an extraordinary experience. Our team along with our very special clients are certainly one of a kind and make WPMU DEV what it is today. We stand ready to save your-day, every-day.

Posted 4 years ago

“I host about 50 websites with WPMU Dev and the service and support is second to none! As an example, the last site I was building crashed so I contacted online support. Within minutes Rupok had my site recovered and I was building again. I highly recommend the WPMU Dev team for hosting and support.”

Helpful Report

Posted 4 years ago

Hey Simon, Thank you very much for taking the time to share such considerate and thoughtful words on your most recent experience with our support. We are thrilled Rupok adequately & patiently recovered your site! We have some exciting times ahead of us at WPMU DEV & we are glad you will be will along for the journey. Earnestly,

Posted 4 years ago

WPMU DEV is rated 4.9 based on 1,746 reviews