WPMU DEV Reviews

Name: WPMU DEV
Address: 120 19th St N Ste 201 PMB 88100, Birmingham, Alabama
Rating: 4.93

4.9 Rating 1,739 Reviews

98 %

of reviewers recommend WPMU DEV

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About WPMU DEV:

The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform.

Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.

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Email:

contact@wpmudev.com

Location:

120 19th St N Ste 201 PMB 88100,
Birmingham
Alabama
35203-3219

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WPMU DEV 5 star review on 20th November 2023

BowTied Cyber

WPMU DEV 5 star review on 10th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic WP Plugin, it makes your website fast enough to get the highest rank.”

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Posted 5 years ago

Super! Really happy to hear that, Roham 😀

Posted 5 years ago

“WPMU DEV are always great with support, thanks guys, especially Rupok Chowdhury”

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Posted 5 years ago

Thanks so much for your feedback, Steve! And if there's anything else we can do to make it a 5-star rating, then be sure to let us know. We always strive to improve, and your aspect of this would be much appreciated.

Posted 5 years ago

“Love having support by my side to help me find good resources and guide me learn new things about code every time! Would highly recommend :)”

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Posted 5 years ago

Thanks so much for taking the time to review our services!

Posted 5 years ago

“Great help as always! Thanks. ;-)”

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Posted 5 years ago

Thanks for your feedback and rating!

Posted 5 years ago

“Abdul helped me in a moment of panic with a problem on my Web site. What a comfort it is to know I have WPMU to turn to.”

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Posted 5 years ago

That's great! Glad to hear that we were able to help. Thanks for the review, Andrew.

Posted 5 years ago

“Amazing support as always! Thanks Abdul!”

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Posted 5 years ago

Glad he was able to help! Thank you for the review.

Posted 5 years ago

“Wonderful company, always a quick response and great customer service.”

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Posted 5 years ago

Our duty 😉 Thank you for the 5-star rating, Roxanne.

Posted 5 years ago

“Always helpful, always friendly”

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Posted 5 years ago

Thank you very much!

Posted 5 years ago

“Amazing Platform it is”

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Posted 5 years ago

Thanks for rating our services 🙂

Posted 5 years ago

“The Best, Period. Prathamesh Palve is amazing support staff.”

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Posted 5 years ago

Thanks so much for your feedback!

Posted 5 years ago

“Brilliant support that is actually hands on and always tries to deliver the solution immediately while thinking along. You never have to ask more!”

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Posted 5 years ago

Thanks so much for speaking highly about our support! We really appreciate that, Jasper.

Posted 5 years ago

“Prathamesh Palve did awesome. Second time Prathamesh has helped me and both times it's been 5-star. Could not have asked for anything more. Awesome Tech!”

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Posted 5 years ago

Thanks so much for sharing your experience with our support, and rating our services with 5 stars!

Posted 5 years ago

“support guy was very knowledgable and fixed a difficult issue. Took a while to reach him though, but still worth it.”

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Posted 5 years ago

That's great to hear! Thank you for the review 🙂

Posted 5 years ago

“Rupok was a superstar support man! Awesome job. Thanks”

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Posted 5 years ago

Nailed it! Thanks for reviewing our services, Mark.

Posted 5 years ago

“Excellent support staff, and great products, including their new hosting rocks!”

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Posted 5 years ago

Thanks so much for your feedback, Chrissy! Glad to hear that you like our new hosting too 😉

Posted 5 years ago

“***** Great job!!!!! Brilliant”

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Posted 5 years ago

Thanks so much for your feedback!

Posted 5 years ago

“I am using both the plugin developed by wpmu dev for my business operation. However their turnover time take more than 8 hours to solve a sudden bugs. When I already indicate the important of how it is affecting my daily operation of my business, they did not show any urgency to assist to solve my problem. Instead I’m throw to wait and no updates was given. Support agent are all just a waste of time to be online with them for more than 4 hours staying up at the wee hours. I have been a long time customer but I am really disappointed with the support given for my problem this time round. I really hope you can look into this seriously. If not you will lose a lot more customer.”

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Posted 5 years ago

So sorry to hear about the situation here. We did review the support tickets you're referring to, and further discussed this with our developers. They're already working on a fix on Forminator plugins (which conflicted with Beehive) and will be released as soon as it passes our QA tests. On that note, we'd like to clarify that when bugs are identified, or generally complex issues are handled through our forums, while we always aim to provide a solution ASAP, there are several internal processes involved to ensure stable releases. So apart from code reviews, our QA team has to also thoroughly test releases in multiple scenarios, which in some cases can add up to the overall release timeframe. Of course, this is not an excuse, so please don't misunderstand this. We understand how frustrating this can be for you, and rest assured that we'll do our best to assist you. Thank you for your candid feedback.

Posted 5 years ago

“Utterly stellar support. Knowledgeable, professional, friendly, and so helpful. They really care about their customers and it shows. Their plugins are amazing as well – full-featured and with an excellent user experience. Nothing but love for WPMU Dev! ❤️🧡💛💚💙💜”

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Posted 5 years ago

That's amazing! And by far, the most colorful review we've ever had 🌈 😎 Thanks so much for the review and 5-star rating!

Posted 5 years ago

“Overall, this service started out great. The migration was easy and the cost is excellent. Since moving to WPMU Dev hosting about 4 weeks ago, my site has been down at least once a week. There's always some issue going on with the site. The most recent reason that my site was down was because of the Hummingbird plugin. Their support is available 24/7 which is awesome. But the level of support is vastly different. Sometimes they provide good support. Other times they just push the problem to me and force me to figure it out, like with a plugin compatibility test. Thiinking of switching hosts if this keeps happening”

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Posted 5 years ago

Hi Nikolay! Thank you for your candid feedback, and sorry to hear about those issues. We've checked your support tickets as well as chat transcripts, and the issue you mentioned related to a plugin conflict. Please do reach out to our support team so they can further review this on your setup. Thank you for your time, and we hope that we'll change your 2-star experience into a 5 one!

Posted 5 years ago

“Customer Service was patient, prompt, and very helpful! They continued to answer all of my questions as they came up throughout the support chat.”

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Posted 5 years ago

So glad to hear that, Tory! Thank you for rating our services with 5 stars.

Posted 5 years ago

WPMU DEV is rated 4.9 based on 1,739 reviews