WPMU DEV Reviews

Name: WPMU DEV
Address: 120 19th St N Ste 201 PMB 88100, Birmingham, Alabama
Rating: 4.93

4.9 Rating 1,742 Reviews

98 %

of reviewers recommend WPMU DEV

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About WPMU DEV:

The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform.

Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.

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Email:

contact@wpmudev.com

Location:

120 19th St N Ste 201 PMB 88100,
Birmingham
Alabama
35203-3219

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WPMU DEV 5 star review on 20th November 2023

BowTied Cyber

WPMU DEV 5 star review on 10th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reason to change my reviews is here --> Plugins are OKAY but believe me guys hosting is the worst as far as we have faced earlier we were using siteground and there was 0 downtime but since after migrating to WPMU hosting and that too the silver hosting our website is down more than 4-5 time a day ever our authors are not able to publish the news if they start doing it website crashes, it is not able to handle the load my query is not solved yet and they don’t have any solution the only changes done from the migration of siteground to WPMU was the addition of plugins sold by WPMU & the hosting with silver and they say that your plugin is culprit please upgrade to gold membership, believe me, guys you will regret just think if your website is not up and running what will you do with an SEO plugin, image smush plugin or hummingbird. Google will push you down if your website is down multiple times in a day”

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Posted 4 years ago

“Rupok is just amazing. Went extra thousand miles to help me solve the problem caused by my mistake. Super patient and knowledgeable. Thank you so so much!”

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Posted 4 years ago

All that matters is that is was sorted out! We're so happy to hear that 😎 Thank you for the 5-star rating!

Posted 4 years ago

“Rupok was super helpful and is amazing at trouble shooting wordpress issues! Thanks alot!”

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Posted 4 years ago

So happy to hear that he was able to help! Thank you for the review.

Posted 4 years ago

“Rupok is awesome at resolving wordpress issues!”

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Posted 4 years ago

Thank you for the review!

Posted 4 years ago

“Had weeks and weeks of issues with Smartcrawl Plugin. At first support was very helpful, however, because it was not resolved after some weeks, I would check up to see how it was going, and be met with curt responses from 'support'. The issue was that Smartcrawl would miss hundreds of url's from the sitemap. Things happen but it went on for weeks and I was treated badly if I asked why”

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Posted 4 years ago

Hey there, Sorry to hear about your experience with our support. However, we do have specific processes in place, as already explained by our staff, both during Live Chat as well as in your support ticket, to ensure that all information is kept into one place, which is crucial when we need to debug issues further. Of course, we do understand your points too, and that this could be better communicated in the end since all you wanted was to get an update about the status of your ticket. We'll further discuss this internally to structure our processes better and prevent such occurrences. Thank you for your candid feedback.

Posted 4 years ago

“Give this man a raise: Abdul Wajed - he's super talented and very kind. Gets the job done every time!!”

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Posted 4 years ago

Really happy to hear that! (he's indeed great, none can deny that!) Thanks so much for the review.

Posted 4 years ago

“WPMU DEV is the best thing that has happened to Wordpress since Wordpress. I really mean it, outstanding service, and EPIC support, I'm always solving issues with the help of the support team, even when my issues are not related to their product. Rupok Chowdhury, was really helpful when I needed help with Elementor and other plugins, helped me to solve a few troubles. Thanks!”

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Posted 4 years ago

Awesome! Thank you very much for taking the time to review our services with 5 stars.

Posted 4 years ago

“Straight forward support!”

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Posted 4 years ago

Thanks for your feedback!

Posted 4 years ago

“Thanks for the extra effort!!”

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Posted 4 years ago

Our duty 😎 Thanks for the 5-star review.

Posted 4 years ago

“Patrick Freitas, one of WPMU Dev's Support staff, went above and beyond to assist me today. My initial enquiry was misplaced (I should have been adjusting CNAME DNS records at the registrar) and yet he expertly guided me towards a successful outcome, even suggesting an additional item that gave me an even more improved final solution; what a star! Thank you Patrick, thank you WPMU Dev.”

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Posted 4 years ago

Thanks so much for this awesome review, Graham! 💙

Posted 4 years ago

“Despite their misleading advertisements, the do not offer unlimited sites for a flat fee like many competitors. Furthermore, they were unable to install the proper SSL certificates or be able to transfer subdomains. It took over 4 hours to get a response to a critical issue. I strongly advise against using WPMUDEV for hosting multiple sites.”

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Posted 4 years ago

“Thieves. You can try for 7 days, and when you disconnect the plugin (which has renew membership clearly labelled at the plugin), they charge you the year subscription anyway! It is a scam and a con designed to relive you of your cash, not to build a loyal customer base. When you contact support to get an explanation and a refund, you no longer exist and can't get a response - despite having an unwanted full membership!”

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Posted 4 years ago

Hey there. Sorry that you feel this way, though deactivating a plugin from your WordPress site wouldn't be a cancelation if that makes sense. Canceling could easily be done from the account section, something that you've done after you paid for the yearly plan. Our staff already explained everything in detail to you, so if you have any further questions, feel free to reply to them. Take care.

Posted 4 years ago

“I've been building WordPress sites for nearly 6 years now, dealt with many different vendors, plugin makers, support, etc. I've experienced anxiety and frustration, had to wait a lot, going back and forth with meaningless questions, meant to put the responsibility to somebody else. Like many other designers/developers I guess. But since I found out WPMU Dev, I can safely say that there isn't anything nearly good as those guys! Not only they do the job every time I need something, but they also do it quick. And honestly, they even have a way of making you happy when you communicate with them :) That's for the support. But also great are all their plugins, their hosting service, their blog and the knowledge base. This membership really helped me elevate my work substantially and boosted my business. Highly recommended!”

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Posted 4 years ago

Wow! What amazing feedback, Asen! Thanks so much for taking the time to review our services with 5 stars. 😊

Posted 4 years ago

“Very bad support! I've been writing since more than a week and got no replies. Also, I've been charged for subscription although I was trying the pro version - that's why I had to add my visa information- and on the same day, I found that I don't need the plugin anymore so I deleted the plugin! then after a couple of days, I found a status from my bank says I was charged for 49$ !! No emails to remind me before and I didn't use the plugin for a single day! No replies from support since then... worst experience ever.”

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Posted 4 years ago

Hey there. Really sorry you feel this way, though our staff already explained everything in details via email. You also had a second account in the past for another free trial, which is forbidden. In any case, our Account Manager already followed up to you and sorted that out for you. Take care!

Posted 4 years ago

“The Customer and Technical Support is the best especially for new people like me!”

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Posted 4 years ago

Great to have you with us, Brayan! Really appreciate your feedback 😊

Posted 4 years ago

“The support from WPMU DEV is so great .”

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Posted 4 years ago

Thank you for the 5-star rating!

Posted 4 years ago

“fast and great support!”

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Posted 4 years ago

Thanks for your feedback!

Posted 4 years ago

“WPMU DEV has done it again! I am so grateful for their service and the expertise of their support staff.. Abdul has saved another project for me and I am genuinely relieved for his help. WPMU DEV is a Godsend ♥♥♥”

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Posted 4 years ago

Thanks so much for your awesome review, Tiffany!

Posted 4 years ago

“Support was excellent and to the point, even at 1am”

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Posted 4 years ago

Thanks for the review, Evan!

Posted 4 years ago

“Support has always been first rate: competent, friendly and patient. And the Hub makes it really easy to create and manage multiple. sites I just had a domain mapping session -- the combination of the excellent support and excellent tools (ie the Hub) made it a breeze.”

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Posted 4 years ago

Awesome! Really appreciate your kind words, Mami. Thanks for the review 😊

Posted 4 years ago

WPMU DEV is rated 4.9 based on 1,742 reviews