Wrap London Reviews

Name: Wrap London
Rating: 2.53

2.5 Rating 32 Reviews

38 %

of reviewers recommend Wrap London

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2.5

Based on 32 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

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Anonymous

Anonymous // 01/01/2019

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“Quality but priced to high.”

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Posted 4 years ago

“No matter how many times they change the name and how many different names they use i.e. poetry, it is still very expensive and very poor quality. The styles are ideal but quality is not. I am not certain but I believe they close the Florida distribution center so it is even more difficult to do business with them.”

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Posted 4 years ago

“no complaints pretty much satisfied, have been wearing for quite awhile, just want to know where the clothing is manufactured, in england or overseas?”

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Posted 4 years ago

“Wrap London is a bit pricey but their fabrics and construction are top notch. I especially love their linen knits. I live in them when I’m traveling and often at home as well. This past summer a seam wasn’t well-sewn and they immediately replaced the item. Just wish it didn’t take so long to receive things but they ARE from Europe after all.”

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Posted 5 years ago

“I absolutely love both wrap and poetry clothing!! I’ve been ordering for about 8 years and rarely need to return anything, I almost exclusively wear their clothes, plus I wear Johnny Was.”

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Posted 5 years ago

“I have shopped with them and “sister”? Co, Poetry Fashion for at least 8 years and have NO complaints. The styles and quality are excellent, and sizing works if you read and measure something that fits at home and compare. I admit to using their FedEx fast shipping which leaves the boxes more intact than regular; shipping from the UK is their biggest problem but can’t fix. quality wise. I will always be a customer.”

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Posted 5 years ago

“Ugly merchandise”

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Posted 5 years ago

“The sizes are all over the place! I spent ages on the phone speaking to an agent to ensure I received the proper sizes, based on garment measurement and still had to ship the entire lot back for an exchange! The next sizes were better but not perfect. I tried exchanging again but by this time my credit card company was thinking it was fraud and did not authorize the advance exchange so I didn’t get my new size shipped out in time. Nobody from the company alerted me to this so I had to cancel the exchange because we were going away. Basically they are cheaply made clothes with inaccurate sizing and poor customer service. The sales agents here in the US did not have a way of confirming the sale or shipping out the garments since everything is done in England. There is no way to communicate with the folks in England either so you have to deal with the agents here.”

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Posted 5 years ago

“They keep reissuing the catalogue under different names but it is still overpriced. Their delivery is terrible and the quality not worth the price.”

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Posted 5 years ago

“I've read some bad reviews about the quality of the clothing and customer service. I will admit, several years ago, I waited a very very long time for my shipment (from FL) and was not pleased, but I did receive good customer service over the issue. I do like their clothing styles, which I find somewhat unique, so I've tried them again recently and I'm very happy with the quality, improved delivery time, and improved website - now offering FedEx delivery”

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Posted 6 years ago

“Very easy website, good service and fantastic packaging”

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Posted 6 years ago

“Excellent delivery. Beautiful quality and tailoring. Never fail to disappoint.”

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Posted 7 years ago

Wrap London is rated 2.5 based on 32 reviews