Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.68

4.7 Rating 3,736 Reviews

93 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.7

Based on 3,736 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 2 star review on 7th August 2024

Peter Burwell

Wren Kitchens 1 star review on 19th June 2024

David

257

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I live my bright yellow Wren kitchen and sparkly worktop. The huge variety of sizes and shapes of cabinet available means I was able to meet all my storage needs creatively. The pull-out larder unit and corner solutions are my favourite.”

Helpful Report

Posted 6 years ago

“You get what you pay for. We recently purchased a kitchen from Wren and are very happy - for what we paid, I believe we received value for money and had a positive experience, especially with the in store designer, he was helpful and polite at all times. On delivery, any problems with items were dealt with quickly and problems solved straightaway without arguement. This is our 5 year house and in all honesty, in our forever home I would want something stronger and long lasting but a solid wood kitchen is a lot more of an investment financially and one I only want to make once. It made sense this time to invest in something that may not have lifeline longevity but will last well for us and I have no quibbles or regrets about that decision. As long as you are realistic about what you’re buying, I’d thoroughly recommend...but source your own fitters, the quote we received was ridiculous and 3x what we paid ourselves!”

Helpful Report

Posted 6 years ago

“Very nearly finished our kitchen now. Work tops just gone in and they look amazing really finished it off with the decorative ends too. Only had one bit missing a hinge plate. Phoned up and it will be with us within 2 working g days great service. Great kitchen.”

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Posted 6 years ago

“Really happy with my new kitchen”

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Posted 6 years ago

“Hi really pleased with my new kitchen a couple of minor problems but I am sure they will be rectified”

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Posted 6 years ago

“Units are reasonably priced and good quality. Appliance choice is good. Work tops, sinks and taps. Service in sales is very effecient.”

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Posted 6 years ago

“I thought the team at Wren we’re all very welcoming and helpful. They take you through everything and work with you to get the kitchen you want. Now our kitchen has been fitted we’re really happy with the end result!”

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Posted 6 years ago

“great quality product fitted quickly and expertly by paul woodward and rob highly recomend”

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Posted 6 years ago

“Service in store with the rep we had was good. We pretty much knew what we wanted layout wise but he was switched on in putting it together and suggesting the best units to have space and cost wise. The kitchen itself is great to the point where people ask us where we got it from. As for the price, no complaints here, probably the one place we actually came in under budget on our house build! Heard a lot of people say negative things about Wren's service, maybe they're true but I can say my experience from the service side was positive and I would use again. Only reason I haven't rated as 'very good' is because the surveyor didn't measure accurately and we were unable to fit one unit in.”

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Posted 6 years ago

“Love the kitchen, delivered on time for us to fit looks great and good after sales supprt”

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Posted 6 years ago

“Good experience Helpful and knowledgeable staff”

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Posted 6 years ago

“Good quality kitchens. Poor customer service and not professional designer but except that we are enjoying new kitchen”

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Posted 6 years ago

“The kitchen is off very high quality, the only issue we had was there was no post installation review.”

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Posted 6 years ago

“Great customer service and very helpful from start to finish. Excellent quality kitchen. Would highly recommend.”

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Posted 6 years ago

“Pleasant experience, amendments not an issue right to final order date. Any discrepancies or faulty parts rectified instantly. Very happy with our new kitchen!”

Helpful Report

Posted 6 years ago

“The service in store at Wren was 5* and the quartz work top is superb and fitted perfectly. The only thing is Wren sub-contract the fitting out to be done. They did a good job but the finishing touches were not carried. I would like to see them leave the kitchen is a perfect state when they leave rather than come back to tweak jobs like, having the doors all the same hight and making sure all cupboards are soft close!”

Helpful Report

Posted 6 years ago

“Lovely service from start to finish with one blip, they loaded our kitchen into the lorry when it was pouring with rain so all the boxes were wet when they were delivered. The drivers were very apologetic and made sure that our kitchen wasn't damaged before leaving. Our kitchen looks lovely and is built to last.”

Helpful Report

Posted 6 years ago

“Picking and ordering was great so much choice and very helpful staff, communication between ordering and delivery was abit slow but when the kitchen arrived on time I was very pleased i love my kitchen and would recommend wrens”

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Posted 6 years ago

“The quality and designs available are fantastic, and I am really pleased with my kitchen. My installer also said he was very impressed with the detail and clarity of the drawings and how easy it made it to install. Much heavier, sturdier carcasses than Ikea.”

Helpful Report

Posted 6 years ago

“At WREN Kitchen, we received good service from start to finish. The designer was helpful and understanding, he provided useful information and time to think and decide about the available options. The only negative is that we choose to keep our nearly new oven and no oven housing was included.”

Helpful Report

Posted 6 years ago

Wren Kitchens is rated 4.7 based on 3,736 reviews