Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.68

4.7 Rating 3,736 Reviews

93 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.7

Based on 3,736 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

Write Your review

Tell us how Wren Kitchens made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wren Kitchens 2 star review on 7th August 2024

Peter Burwell

Wren Kitchens 1 star review on 19th June 2024

David

257

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the kitchen, it looks fab. Aftersales service has been really helpful when Bosch let us down. Maybe could reply to emails quicker but we got the desired outcome.”

Helpful Report

Posted 6 years ago

“Excellent experience from start to finish.”

Helpful Report

Posted 6 years ago

“I brought my kitchen at the end of last year after moving into my flat. There was obviously a lot to to sorting out my move so I was relieved with the excellent service I received. From the designing to the delivery of my kitchen I felt very involved and informed. I would definitely recommend Wren to my family and friends.”

Helpful Report

Posted 6 years ago

“I love my Wren kitchen! The showroom staff were great and didn't mind how many times I changed my mind. The delivery was on time and the drivers were very helpful. Overall a good experience.”

Helpful Report

Posted 6 years ago

“We had a few small problems with customer service in store but are very happy with the design and build of the kitchen. The installers worked hard and did a really good job. They didn't drag the job out.”

Helpful Report

Posted 6 years ago

“We love our kitchen, the process was simple and stress free and the gentleman in the showroom was helpful and listened to our needs. The kitchen fitted right, although it came numbered wrong we managed to work it out and it looks beautiful. People always comment on it. Overall happy we went with wren as it is much nicer than the other high street kitchens.”

Helpful Report

Posted 6 years ago

“The service was excellent and they listened attentively.”

Helpful Report

Posted 6 years ago

“Great kitchen, great people from start to finish. Really happy with my new kitchen and didn't break the bank. Thank you.”

Helpful Report

Posted 6 years ago

“Very happy with end result! As it was a small space we had to take a lot of time planning, and double checking what was included fitted our requirements. But overall happy with our experience of Wren.”

Helpful Report

Posted 6 years ago

“Plusses -We were very impressed with our purchase and the quality of the units , the filters were also good clean workers and completed the job ahead of time . Minuses - After having had the kitchen fitted for approx 7 days i kept bumping my head on the extractor and realised it had been fitted to low, also we are unable to pull out the washing and dish washing machines which we could do before kitchen replacement so what will happen if they require replacing i am not sure”

Helpful Report

Posted 6 years ago

“Overall my kitchen is beautiful but on delivery day customer service was disappointing.”

Helpful Report

Posted 6 years ago

“Overall good, but Rotherhams delayed the kitchen by 2 weeks.”

Helpful Report

Posted 6 years ago

“Kitchin was of good quality service was good nothing was to much trouble after service very good”

Helpful Report

Posted 6 years ago

“Overall my kitchen is beautiful however the customer service on the day of delivery was not very helpful..”

Helpful Report

Posted 6 years ago

“Really impressed with our Wren kitchen, really easy to assemble and fit. High quality materials. Although we did have an incorrect part delivered they were very quick in sending out the correct part to us. Overall a pleasant experience and would highly recommend.”

Helpful Report

Posted 6 years ago

“The salesman offered a no pressure sales was there whenever we needed help or wanted to change anything”

Helpful Report

Posted 6 years ago

“Was happy with our kitchen from Wren. The staff at the branch were very pleasant and helpful with us in planning our kitchen. We liked their choice of units and materials better than the other national kitchen retailers we visited. The only grumble was, with the initial price given to us which was extortionate, but which was quickly withdrawn and a more sensible one offered. They reduced the initial price by about £10K when we questioned why it was so expensive. This made us think they were trying it on to see if we would pay a silly amount first before reducing the price to a more sensible amount. The approved fitter they used was pleasant and did a good job. The only other grumble since having our kitchen fitted was that we’ve found the draining board scratches easily despite best efforts to look after it. Other than that quite happy with our Wren kitchen.”

Helpful Report

Posted 6 years ago

“The customer service was very good when purchasing my kitchen. The product looks good and suits my needs. Only problem I have had is with fitters - not that reliable and still 6 months later still waiting for them to come back for one job and also fix an issue!”

Helpful Report

Posted 6 years ago

“Great service, honoured a price match and we got a great deal on a high end kitchen that would have cost a lot more. Delivery guys were great and having everything pre-assembled saved on my labour costs too!”

Helpful Report

Posted 6 years ago

“kitchen units are very good quality of the products are good”

Helpful Report

Posted 6 years ago

Wren Kitchens is rated 4.7 based on 3,736 reviews