Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.67

4.7 Rating 3,737 Reviews

93 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.7

Based on 3,737 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 2 star review on 7th August 2024

Peter Burwell

Wren Kitchens 1 star review on 19th June 2024

David

257

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with uour new Kitchen looks very good. We had a very experienced fitter which made a difference.”

Helpful Report

Posted 6 years ago

“Wren designed the kitchen exactly how I wanted it , the service was great , didn’t mind when I changed or added items. Originally I has chosen Wren kitchen fitters and work tops but I then sourced them my self, I thought Wren may not like that but they was fine and adjusted the original cost of the kitchen immediately. Very happy with their service.”

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Posted 6 years ago

“Excellent! First class consultation and installation. I LOVE my new kitchen-the heart of my home. Thank you Wren!”

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Posted 6 years ago

“Excellent service from start to finish would recommend wren yes it may cost more than other kitchen suppliers but you do get quality slight problem in the planning but together we sorted it out so far so good yes try wren you won't be disappointed Mr Anthony Dalton My email is dalton-a1@sky.com”

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Posted 6 years ago

“Salesman excellent an thorough”

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Posted 6 years ago

“Excellent. But the gloss finish is suseptable to heat”

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Posted 6 years ago

“Good kitchen and installation. However leave appliance installation to others.”

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Posted 6 years ago

“When we went to choose our kitchen we felt very relaxed and not rushed at all. Service was very good and all our questions were answered.”

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Posted 6 years ago

“Ultimately we're very happy with the appearance of the kitchen. This is the first kitchen fit we have done and there are a few things at the design stage we would focus on/clarify if we were to do this again. However, Wren's after sales service has been excellent (as there were a couple of snags) but we cannot fault their attentiveness.”

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Posted 6 years ago

“Quality of kitchen very good loooks superb now installed.”

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Posted 6 years ago

“Design process was great. Fitting was pretty good but still almost a year later waiting for snags to be sorted.”

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Posted 6 years ago

“Nice kitchen, installers were not the greatest in terms of raising issues after the pre visit that should have been identified prior to start of works during pre - survey.”

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Posted 6 years ago

“Nice welcome into store at Silverlink by Christina our kitchen planner. She listened to our needs and there was no hard sell involved. A problem with the original fitters but this was sorted seamlessly. Second fitting team took time and was without a kitchen /sink/washer etc for 10 days but all worth it now it's completed as beautiful.”

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Posted 6 years ago

“We were excited with the range of styles and colours that we had to choose from at Wren's. We looked at the build quality compared to other brands and were happy that Wren's were certainly as good as the best of the rest, even though they were considerably cheaper. The designer offered a range of options and some features we hadn't considered until we settled on a final plan that was within our budget, we were happy. I had decided I would install the kitchen myself, I have installed a few before, and with a delivery date agreed I began getting everything ready. The new kitchen arrived on the day agreed and I began the installation the following day. We had a few small problems, but nothing that held up the installation, and Wren's customer service was excellent. The kitchen has been installed for just over a year and nothing has broken or stopped working, we are still very pleased with our Wren's kitchen.”

Helpful Report

Posted 6 years ago

“The quality and choice of the kitchen and other products was wide in the showroom. The price was reasonable too. I loved the 3D kitchen design, it really brought the new kitchen to life. The kitchen was delivered professionally and in perfect condition. Overall, the knowledge and helpfulness of the designers was excellent.”

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Posted 6 years ago

“Having a good kitchen fitter helps.kitchen looks goog too.”

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Posted 6 years ago

“GREAT SERVICE AND VERY GOOD QUALITY KITCHENS”

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Posted 6 years ago

“Really love my new kitchen, very good service and helpful. A few problems along the way but all was soon resolved. Thank you Wren Kitchens”

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Posted 6 years ago

“Had no problems from start to finish would recommend wren to anybody. Very happy with the service we've received”

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Posted 6 years ago

“Our new Wren kitchen is very high quality and everyone involved were very professional and helpful and our new kitchen is beautiful. However, the reason I have not given them 5 stars is because of the time, trouble, countless telephone calls and several visits to the showroom in order to get a £100 refund. Considering Wren is a very large company, and we have paid thousands of pounds for our new kitchen, you would have thought they would have just paid up, but no. We did finally receive our refund but it took more than two months.”

Helpful Report

Posted 6 years ago

Wren Kitchens is rated 4.7 based on 3,737 reviews