Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.68

4.7 Rating 3,736 Reviews

93 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.7

Based on 3,736 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 2 star review on 7th August 2024

Peter Burwell

Wren Kitchens 1 star review on 19th June 2024

David

257

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really nicely planned with non pushy sales person who gave some great suggestions. Good price and communication. Really pleased.”

Helpful Report

Posted 6 years ago

“Satisfied so far. Everything completed within agreed timescales. Kitchen coordinator instilled confidence in product and workmanship. Only downside was the chap who removed the old kitchen. Literally ripped everything out and went, leaving a real mess and no water downstairs for a week! Very happy with quartz worktop. currysouce@hotmail.co.uk”

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Posted 6 years ago

“Recently had a new Wren kitchen, been really impressed with the entire experience right from the initial design through to the delivery of the kitchen. Also very impressed with the overall quality of the kitchen and would have no hesitation in recommending Wren to others.”

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Posted 6 years ago

“My wife and i decided to purchase our new KITCHEN from wren after visiting several KITCHEN showrooms. We were impressed by the sample kitchens and found the KITCHEN designer very informative and professional.we also liked that the units come pre-assembled. I am quite good at DIY so I fitted it myselfalthough I employed a joiner to fit the workshops. The whole process from design to measuring to delivery was faultless. I found one or two snags that stopped me giving 5 stars. There wasn't enough information on adjusting hinges and I had to cut away guide a lot of the unit to allow me to accomodate the soil pipe. I would have also liked a bit more room left at the rear of the units to allow for the washing machine waste pipe. I still have an issue with lining up the door on the sink unit which came fully assembled with the door fitted and also the larder unit. After mentioning those minor issues which could be down to my lack of ability I would highly recommend WREN KITCHENS . My wife is still over the moon with it and is always keen to show it off whenever she can.”

Helpful Report

Posted 6 years ago

“Very pleased with our Wren kitchen - the designer we had was very helpful and patient and the build quality is good. The delivery team were great - good communication and everything arrived on time. We installed the kitchen ourselves and were able to get through to customer services easily when we needed them. The only reason I didn't give 5 stars is that I think their pricing structure could be a bit more transparent when choosing the kitchen.”

Helpful Report

Posted 6 years ago

“Good overall experience, liked the kitchen quality and delivery. Had issues with customer service after I purchased and a delay with my chosen worktop. Would recommend customers confirm with Wren the process and actual time for the worktop to be ready, as its sub-contracted so can be slight delay after kitchen has been fitted.”

Helpful Report

Posted 6 years ago

“Really pleased with the whole experience with Wren. Altering the designs in store was really easy and very useful. The oven was damaged on delivery but once i let them know about the fault it was replaced within a couple of weeks. Very satisfied.”

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Posted 6 years ago

“The services was good from start to finish. The kitchens units are of good quality also.”

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Posted 6 years ago

“Love the look by a little disappointed with quality as a couple of chips already. Live on my own and very careful so not sure how this could have happened. Thank goodness for nail varnish”

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Posted 6 years ago

“Love the look of my new kitchen but a little disappointed as a couple of chips out already. Live on my own and been very careful so this really shouldn’t have happened, thank goodness for nail varnish”

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Posted 6 years ago

“Nice kitchen”

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Posted 6 years ago

“Excellent product, first class service, very proud of Wren kitchen.”

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Posted 6 years ago

“Great service at a great price 👍”

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Posted 6 years ago

“Excellent customer service with a great value kitchen to match”

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Posted 6 years ago

“Excellent customer service with a great value kitchen to match.”

Helpful Report

Posted 6 years ago

“Wren kitchen were great for us. Efficient, professional and responsive to our needs. The only issue we had was that the measurements were slightly off but when my husband contacted them to inform them of this, they sent someone out at a time convenient to us to correct it. Fitting was fast with attention to detail and one main person so I did not feel intimidated or unwelcome in my own home with millions of tradesmen around. Oh and they cleaned up after themselves- winner in my eyes.”

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Posted 6 years ago

“From start to finish the service and design was personnel to me and my requirements. The staff were very helpful and friendly”

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Posted 6 years ago

“Very good service. A lot of time spent with us to get our kitchen right! Very happy with the quality and service we received.”

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Posted 6 years ago

“Excellent service from designer in store. Not all items were delivered at first which was a bit of a pain as it meant our kitchen fitter coming back but all quickly resolved”

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Posted 6 years ago

“Everything from design to end result has been great. Some items damaged but replacements sent with no issues. Would recommend.”

Helpful Report

Posted 6 years ago

Wren Kitchens is rated 4.7 based on 3,736 reviews