“Dear Customer Service-would like to request someone to contact me back about my purchase, Please. Still awaiting for the order to arrive. Purchased two silver rings on 16/10/2023, did not received them yet-today is 17/11/2023. Not a single reply from Customer Service. Disappointed š¢”
“Excellent from enquiry to finish!
The repair man/Rob contacted me, I told him my dishwasher door springs had broken, eliminating the need for an initial call out. I sent him a photo of the serial number and model of appliance and parts were available for fitting 2 days later.
Rob contacted with a time, which was accurate. On arrival, was incredibly polite and efficient, fixing my intergrated dishwasher door in no time. Paid by bank transfer while here.
So easy!
Will definitely be using again!
Thankyou Rob!”
“I would recommend using NAC, pricing is very reasonable, no hidden charges, or money upfront. The engineer arrived in the timeframe given, called me before to tell me he was on his way, he was very polite and efficient. He explained the problem, repaired it, then gave me advice on how to prevent the problem happening again. Excellent service all round.”
“Absolutely shocking!! Ordered flowers to be delivered 1st October, tracked on Royal mail, they were in the Midlands then in Cardiff, we live in Essex!!! Now 3rd October still no flowers!!! Customer service was polite but could only offer a replacement to be delivered tomorrow. I send quite a few bunches of flowers of the year, and will most definitely not be using this company again!!! I'd love to upload a photo but I haven't got any flowers to take a picture of!!!!”
“Visited your Rotherham store on the 27th September with my daughter we was greeted by Laura. Laura was absolutely fantastic advising my daughter on the wedding dresses she had chosen. Laura selected a wedding dress for my daughter which she choose as her dream wedding dress for her day. I have to say Laura is definitely a credit to your store.”
“Good afternoon I just received my order and I'm really disappointed. The number of flowers is significantly lower than that shown on your web page. The red roses and purple flowers are missing. Also the flowers don't look fresh. I paid 62 pounds for a bouquet of flowers that I could easily have found in the supermarket.
Really disappointing. I will not recommend or use your service again
In the first photo my order, in the second photo what I received”
“My experience was first class. Their website is well laid out and comprehensive.
Their price was very reasonable and the item was exactly as described. Would definitely recommend.”
“We had an issue with a hose erupting. The first time we emailed and got a very quick response and replacement. Unfortunately the replacement hose burst as well. This time round I've emailed twice and it's been over 1.5 to 2 weeks without any response. Not impressed any more. We actually asked if there was another hose they sold to replace as we are accumating garden hoses that don't work. Hate to throw in the garbage but have no choice. Consider another company for a garden hose.”
“I had a wonderful experience with Douglas ( Doug) their sales rep. Doug was not only knowledgeable on every single detail, but he went above and beyond to please me in every way possible. Iām so happy I called simply shutters and got to meet Doug.”
“I bought a springsuit from Wallien. Unfortunately a size too big, but it's a good quality suit, and very comfortable! Been using a lot in the summer!”
“Hi
I have use the tech den several times now and have never had a problem yet, always been fast delivery and never missing anything.
Thank you
Todd pasfield”
“Shockingly expensive and useless product. Over promised and under delivered. Just small half moon sticky patches that you apply to your eyelids. Uncomfortable and just moved the skin elsewhere. A bit like when you wear support pants! Letās face it, it has to go somewhere. Donāt bother. Either grow old gracefully / disgracefully, or have a surgery!”
“VERY POOR CUSTOMER SERVICE & POOR ON SITE STAFF FROM HILLARYS BLINDS
They sent an employee who couldnāt even measure correctly for four remote blinds. When the blinds arrived they didnāt fit. I could go on but thereās not enough space! The issue took months to resolve and ultimately I had to accept a ādiscountedā price rather than keep dragging the issues forward. I was passed between different members of staff; there should be one person who picks up the issues from day one then sees it through to a satisfactory outcome. I will never use Hillaryās again and would suggest buyers looking for satisfactory products and good customer service look elsewhere.”
