“We are selling our home and I called Molly Maid (Greater Clear Lake). Delmy and Karina did an awesome job for me. I would not hesitate to recommend them! Thank you, ladies!”
“This was my 1st time contacting a cleaning service for my home. I was very pleased with the team. The ladies were very professional and did a great job cleaning my kitchen. I will be calling this team out again for the holidays.
Thanks Molly Maid..”
“Rocio, Gloria, and Yuset cleaned our veterinary clinic this week. They do a great job, with a very busy clinic. They clean well, quickly and pleasantly. We are always happy to see them!
Equine Veterinary Practice
Frankfort, IL”
“Team Dora and Ana cleaned for me today.... they did a wonderful job. friendly and warm ...... the house feels and smells fresh and cleaner than its ever been. love the cute little artistic touches in the bathroom . now i m ready for Thanksgiving. .and .. plan on seeing them again in December. THANK YOU !!”
“Team 8, Andrea and Christina cleaned for me today. They were kind, friendly, and willing to do whatever I needed. I would like to have them return in 2 weeks!”
““We were very pleased with the excellent job Jennifer and Courtney did cleaning my house on 11/22/2024. They pay attention to details and make sure you are happy with the whole job before they leave. WE were satisfied with the job done by them.”
“Hello! I’m writing to inform anyone considering using Molly Maid of Mt Pleasant to think twice. While the owner was pleasant on the phone and sent two girls, they left my home within moments. I had told the owner, Jennifer, that I am house training two baby puppies. She informed me that she would not subject her girls to my house.
I do NOT live in a barn & have been cleaning after each puppy accident for weeks.
I do not know what Molly Maid of Mt P does. They don’t clean glass furniture inserts, polish furniture or floors.
This is the 2nd time I’ve tried to use them to no avail. I will not do so again. Anyone considering using this company, please contact another .”
“Team 10 Tara and Patti, were prompt, professional, pleasant, thoughtful, thorough and supportive. The house looks so much better, and so quickly that I was delighted. They had all the supplies they needed and addressed every nook and cranny. The best experience I can remember. Thank you and thank Tara and Patti!”
“Our Molly Maids cleaners are always prompt, cheerful and have a flexible schedule. My medical condition and appointment schedule are worked around with ease.
I love coming home to fresh and clean home, thank you for jobs well done.”
“Today was the first time ever that I have used a cleaning service. The girls, Paula, Peyton and Brittany were way beyond amazing! Their work far exceeded my expectations. I will hire them again in the near future.”
“I had never used Molly Maid before. ANGI rescheduled a service for later and I went into panic. Molly maid came to the rescue and sent me TEAM 1 on the same day I called. Rafaela and Wanda worked wonders! They did an amazing job and were there for 2 hours working non stop. The house is spotless and the price was right. I highly recommend Molly Maid, but I can only speak for Rafaela and Wanda. The service was done in downtown, Orlando.”
“I just had the unfortunate experience of speaking with Gina; in scheduling who openly complained about having to re-book my service AND told an untruth about giving me 3 weeks heads up notice.
Oh, I SAW the notice alright, the notice for a cleaning on the 1st of November! It has BARELY BEEN 3 WEEKS SINCE MY LAST CLEANING, MIND YOU.
I do not need to give a reason for cancelling a service because I do not find it appropriate for Molly Maid to be privy to my personal life but now I know that If I have an emergency, I am going to have to hear a complaint about how (and i quote) , "We turn down jobs for customers that have those slots reserved especially at the holidays so I need to find something to book in your place now tomorrow". Is that the standard for Molly Maid? to mention that to paying consumers. Was it necessary?
I think NOT!
As someone who works in customer service, I am human and have my complaints, but I NEVER let a client know that I feel inconvenienced by their actions. I never complain to them about having to do my JOB. Remember what her job was? SCHEDULING. That includes RE-SCHEDULING as well. I haven't had ANY issues with my regular maids, and I would normally recommend Molly Maid as far as cleaning goes but if consumers who spend their last dime trying to keep their house nice and clean are treated like THIS? I would NO LONGER RECOMMEND MOLLY MAID.
Thanks a LOT Gina.
-Hendersonville, TN client”
“I’ve been using Molly Maid for about 6 months in Hoschton, GA. I’ve used many different maid services from individuals to companies. We are more happy now than ever. The customer service of adjusting to our doctor appt.’s and schedules has been one of the big differences. But the biggest is they always strive to make sure we’re happy customers. I even offered a little extra for them to clean out my refrigerator. I work full time & care for my 84 year old mom who really can clean or cook at all. Very dependent on me, so is nice to have Molly Maid help me. Thank you! You’ve earned my repeat business.”
