“I had a bad experience with this company at the end of 2016 but against my better judgement I tried hem again on 2/28/20 and again i am VERY unhappy with their service. They stalked to me about what I wanted din and I thought it was clear and they figured that two of them could knock it out in the two hours. They did not move anything they dusted and there was dust at the back of all the tables. Every time I move something I can see it wasn’t dusted. The kitchen counters weren’t even wiped down nor was the kitchen floor or dining floor. This is approximately 1600 sq ft, 3 bedrooms and 2 baths and there were two of them! They said they were scheduled somewhere else so again I paid them $160 for an incomplete job. If my son wasn’t getting married the next day I know that I could have accomplished the entire job properly in that length of time. I am over them and wouldn’t recommend them to anyone!”
“Porsche and Danielle, team 8, did a great job cleaning. The detail work was very appreciated. I felt like I got my monies worth and I haven't felt that with the last couple of cleanings.”
“This was the first time I have used Molly Maid and I was very pleased with their work. My house was very dusty and dirty after major plumbing was done. The three ladies (Norma, Silvia and Claudia) came in and cleaned my house from top to bottom and after they were done the house looked brand new. Thank you!!!!!!!!”
“Team #1, Patsy and Robbie, have been my regular cleaners for the last 3 months. I cannot say enough about these, warm and friendly ladies!!! They are dependable, very hard working, and thorough. They always do an exceptional job, leaving my home shiny and smelling fantastic! I could not ask for a better team. Thank you Robbie and Patsy!!”
“My Molly Maids team, Diana and Grecia, really put the shine on my house today. As always they were thorough, taking care of all the little things that make me so happy. Thank you Molly Maids.”
“We’ve Marla and Lucy ( Team 4 ) cleaning our home and we must say we found the A Team. They’re respectful and take their job seriously. They leave the house looking brand new. Keep up the great work girls.”
“Team 9 did a wonderful job on my move out clean! Our apartment looked brand new. Maria, Leslie, and the rest of the team know how to get the job done!! 😍”
“Wow!!! Team 9 was outstanding!!! They were so thorough and efficient!!! I can’t believe how awesome my place looks!!! Looks brand new again!!!
If Maria and Leslie clean your home, expect to be Wowed!!! I’m a happy woman!!!😊”
“Both Janet and Esther from Team #4 were very professional and thorough. They did an excellent job and I would not hesitate to recommend them to anyone.”
“Rocio and Juliana are wonderful. The house always looks sparkly clean. They are always pleasant, professional,trustworthy and timely. Thankyou ladies for your excellence!”
“Both ladies were very professional and did what I asked. No complaints. They focused on bathrooms and kitchen and these rooms were unrecognizable and clean when they finished. I’m happy with the results. 1st time cleaning. Chris & Kali”
“Caitlyn and Emily come in my store ever so often they are always so nice and respectful I've even seen them picking up trash in the parking lot on the way to the car!"”
“HORRIBLE!! It was a terrible experience. All they care about is the money. I made a bad decision to go with them. The cleaning team cleaned my 3 bedroom, 2 bath house in less than 30 minutes. They came for 5 times after the initial cleaning and each time the work was less than the time before. NEVER agree to the coupon of $100.00 off. I had to pay this after five times of their coming. This company is clever in the way they set up their business and the service is VERY expensive. It was very foolish of me to waste my money and time on them. I cannot begin to say how disappointed and expensive to get away from them that this experience has been. Do not use this company.”
“Good for the last two years, but something has changed. Two months ago there was a mixup with the cleaning appointment. The cleaners came at the wrong time, several hours early. They could not be let in at that time. They left, not to return that day. The following day, unannounced, one cleaner returned to clean. Unfortunately, the house was totally unavailable. The cleaner left. Since then we have called the local manager, usually a professional and reliable person, to discuss the issue. After three attempts over the last several weeks to reach the manager we have had no call back to our left messages. We have no idea if there is a business problem or if for some obscure reason they no longer want us as customers. Either way, we are currently seeking another cleaning service. Failing to hear from them in the next two weeks, they will have permanently lost us as their customer.”
“I had team #22 Zandra & Jennifer in to clean my apartment since I have become unable to clean on my own due to my handicap. These ladies were wonderful they were friendly and very through very hard working, my apartment gleamed and smelled so clean. I will ask for these ladies the next time I call.”
