“Lamp over table not dusted. Burners on stove not cleaned, handle on refrigerator not cleaned. All in all a waste of money as I have to go clean myself”
“I spoke to Alma and she is very rude (above and beyond rudeness), I requested for house cleaning since we have very minor work at the bathroom ( not even a construction work!), but she insist 2 ladies needs to do the whole bathroom (without bathtub as I told her). I suggest maybe one can do the bathroom and other lady can do the master's bedroom - again she said that is not part of the agreement, since I booked only for 2 hours. Who will do the cleaning for 2 hours in a small bathroom? for 2 people?? Ive seen negative reviews from Las Vegas and I think they are right. I specifically told her to clean master's bathroom and bedroom and kitchen cabinet (external). But she said there is a lot of cleaning services and I will not be satisfy with their cleaning anyway. So - bye!”
“Teresa and Yenifer did a great job at my house. Teresa is so personable and makes sure it's all done correctly. She pays attention to detail. I would welcome them back anytime”
“I usually do not have anyone clean for me. I called Molly Maid and set up a cleaning day,Lanie and Maria came and cleaned. They were very good paid attention to details and they did a excellent job. They will be coming back as I scheduled another cleaning in a few weeks.”
“We have been fortunate to have Team 1, comprised of Maricela, Ambrecia and Beatriz clean our home for the last five months or so. These women do an amazing job every time. They pay attention to details and make our home sparkle. It’s a joy to come home after they’re done. Thanks Team 1.”
“Team5 of Molly Maid of West Orange & South Lake have even cleaning my house since Feb 2015.I have never had to issue a complaint and I don’t expect that I will have to in the future.
They are very professional and in my opinion do a great job.. I am an elderly widower and I expect they will be with me till the end.”
“I am so pleased with my experiences with Molly Maids of Treasure Coast. From the moment Robin came to my home to give me an estimate till the time 2 beautiful young ladies showed up at my door. Carolina and Norma, team 2, did a fantastic heavy cleaning. I was so impressed I immediately scheduled them for regular cleaning. I highly recommend Molly Maid.”
“We had Molly Maid Burlington for a few months. On day 1, one of the ladies was in the bathroom upstairs cleaning and suddenly our kitchen ceiling was leaking like a waterfall, my husband ran upstairs to see what was going on to find the door to the bathroom locked. He knocked and said that there is a leak and please open the door. She claimed to be using the facilities and she would be a moment. She finally opened the door to the attending supervisor who closed the door again. Once the door was finally opened the supervisor stated that there was no water anywhere and it must have been a faulty pipe. The girl that was locked in the bathroom conveniently while the leak came down, came downstairs and cried when she realized what had happened.
We had 3 professional assessments whom all reported no issues in our piping and that water came from up above in the bathroom. I called to discuss and the supervisor insisted on denying that her people had nothing to do with it. I continued to have them come back giving them the benefit of the doubt. We spent $2500 to fix the ceiling and never had them back in. They REFUSED to acknowledge any wrong doing, or even that it happened on their watch. They refused to be professional, accountable or even acknowledge that this happened. Completely mind boggling to me especially since I was willing to keep them providing they would work with us to work something out. Truly unbelievably unprofessional.”
“Hello,
We had a deep clean scheduled for my elderly mother and they did a GREAT job! I will say there was some confusion on the initial quote and time on the contract but the company has INTEGRITY and backed up what I understood to be the cost and time involved. A company that listens to the customer and then corrects the issues right away{especially these days} is a company that I will continue to do business with. When you call you actually talk to a real person in the office that is professional and listens! I give them 5 starts for cleaning and 10 stars for INTEGRITY.
Happy in the End!
Kim”
“Catherine and Crismary did an outstanding deep cleaning of our house! Great attention to detail! We couldn't be happier with Molly Maid's service. We will be using them every two weeks going forward.”
“I just called to speak to a representative about the services their company provides and to schedule cleaning services at my home in Bethesda, MD. The individual I spoke to hung up on me. I tried calling back thinking we had a bad connection, but no one answered the phone. If that's the customer this company provides then I'm happy I didn't hire them.”
