“Maria and Diana
Do a wonderful job. They have taken care to deal with our sensitivity to cleaning products and perfumes. Even with this limitation the apartment is cleaned well.”
“The company is run by a racist. If you are not Hispanic or do not speak fluent Spanish they will not hire you. 10 of us came home for summer break. We all had experience they would not hire any of us because we were white. The man interviewing us confirmed that. This specific place was located in a suburb of Chicago.”
“I don't understand this company. They give you a price over the phone without ever coming to see your house. The initial cleaning price is an hourly price based on the amount of hours it takes (which is a minimum of 2) and then the following price is fixed based on number of rooms and floors. Hard to imagine you can get a good sense of things without seeing the house first but what do I know?”
“This company is stealing money. Bought a gift certificate to give as a gift and when the person tried to redeem they have been told they are booked and can not get on the list unless someone cancels. Not this week not next week not even through Christmas this year. Tried to call to get resolved and even get refund if they can not clean and no one returns calls or cares to help. They have my 100$ and no service. This is so unprofessional and a scam. DO NOT USE THEM OR EVER BUY A FRIEND A GIFT CERTIFICATE.”
“I’m so very happy!! Shannon, Erin and Michele just finished cleaning and the house looks amazing. They truly cleaned every nook and cranny end it looks wonderful and smells even better! I will use them again in a heartbeat! Thank you Molly Maids for making my life easier (and cleaner!)”
“Thank you Cassie and Haley. Greeted with smiles informed me of what they do. I had to leave the house to run errands and didn't return until they were done. They locked up and when I walked in I was amazed at how good of a job they did. You guys make a great team. Thank you so much.”
“In July I had company coming & no energy. Sandra, Edvlia(?), & Marayia
Came to my rescue. Pleasant & efficient, they did a great job. Would definitely call them again. Thank you Team 7. Wendy”
“I just want to say Aimie, Latrell, and Michael did an excellent job cleaning my apartment, especially my bathroom it was sparkling clean and Michael did an excellent job on my ceiling fans. Thank you very much to this awesome team!”
“I had Molly Maids do my move in Clean and they did a wonderful job!! A year later I started working 6 days a week and hired them to come once a month!! The first time they missed a bunch of stuff so they re did it at no charge!! Over the past 6 months I’ve come home to beds not being made, shower not cleaned, lights left on, garbage not emptied! The last straw was coming home and my garage being left open, my door into my house half open, down stairs bathroom not touched, basement not vacuumed…. I am very disappointed in their service..”
“The girls are employed to make everyday life easier. We appreciate their attention to detail! Molly Maid is the most cost effective cleaning crew out of the four other services I reviewed. We are self assured that should there be something that does not meet our expectations they will come back and take care of the issue eager and was smiling faces. The entire team is extremely easy to work with.
Sincerely, RIck & Joanie Fredenburg
8-31-21”
“As someone who has seen first hand how this company and owner / management operate , I would not recommend the services . The woman who runs the business is absolutely vulgar! She lacks professionalism and cares only about them $ signs . She could care less for her staff and even has the audacity to maliciously gossip about them. Not to mention what she says about her clientele. Unprofessional is an understatement in any regard when making a review about this individual. Located in Thunder Bay, ON”
“First visit from Allison & Diarra. They were great and very fast. Missed one thing. Forgot to clean under my island in the kitchen. Otherwise a great job.”
“Called Molly Maids to again rescue me. They were here before Covid and now back. Two ladies came fully armed to clean. Worked hard and left me happy. Tena and Lily. Team 12. I await there return.”
“I had Molly Maids for @10 years & different teams. I was happy w/ most of the teams that clean my place, until the last team, Team 4, Lupe & Sara. All the previous MM teams cleaned my place for almost 1 ½ hours (I live in a one-bedroom, one-bathroom condo) With this last team, whenever they come, they only work less than 45 minutes! Recently, I did a FULL clean MYSELF to see what NOT is getting clean well. WHAT I SAW, I was VERY UPSET! Just a few examples: The INSIDE OF THE TOILET & around the toilet were not clean hardly at ALL! The KITTY CONDO was never got clean, so I was always doing it MYSELF! The floors used to get mopped by MM until this last team. If they ever DID mop anything, it was only @¼ mopped! (½ as...ed!) Any small garbage cans used to get wiped down until this last Team 4. They just take out the little garbage can bag, but leaves all the dust inside the little cans. Last time Lupe & Sara, Team 4 did not sweep or vacuum the front door mat or the work-out mats or the kitty's floor mats by his food & water. (The other MM people DID all that because they all stayed TWICE AS LONG as THIS last team I have been having. I feel my husband & got screwed w/this last team. I feel Vinny Kane & I, Elizabeth Stuckel should get a ½ discount for all the times' Team 4, Lupe & Sara, did our place, since they were here only ½ as long as all the previous Molly Maids. I am SAD that Vinny & I gat scammed a little.”
