“I hired Molly Maid to clean my new condo one week after I moved in. The place was dusty, with construction dirt and paint drippings on the floors. Juanita and Luz, Team 13, worked like crazy, getting my new place spotless. They were not only efficient but also professional and very nice. I am delighted with the job they did. I will definitely use Molly Maid and these two ladies again.”
“I was extremely happy with Team 13 from Stuart, FL. They have been cleaning my house for about a month now and they go beyond to do a good job. Juanita and Luz are very courteous and respectful of my property. I would recommend them to anyone . Thanks for a great job.”
“I used the Scarborough branch to which dealing with the office at times was a challenge (language barrier) plus they were late from the set time of the appointment .What should have taken 2 hrs took 2 5 hrs .
Upon arrival they had left my door open and I noticed that things that had been moved were not put back in place .
My bathroom sink was not properly cleaned .My kitchen sink wasn't cleaned My kitchen counter I'm not sure .
Stuff was moved but again no care in the world as to how it was put back .
My cleaning team was 2 very young kids who really had no care in the world regarding the job .
I've spoken with the operator of this office but I have no confidence in the service that provided .
He has offered to fix the issues but I just want a a slight refund .”
“Great company!! I have team #12 Teresa & Melissa. They do so such an amazing job everytime! That is the best team to have, they take their time and don't miss any spots.”
“Susie and Bre are fantastic! They have been cleaning my home for months and I couldn't be more pleased! I look forward to seeing them every other Wednesday. They and Molly Maid service are highly recommended for your cleaning needs. The customer service provided by Gwen and Bob whenever I call is outstanding.
Sincerely ,
Brenda Roberson”
“Rosy and Anna, team #5, did a wonderful cleaning job at my place! I plan on requesting them next time. They’re very friendly which is an added bonus. My puppy dog loved them.”
“I have had many cleaning services over the years and I must say that Susie and Bre are the best of all. They are very courteous, and do a very good job. I tell anyone that asks about housekeeping to call Molly Maids and ask specifically for Susie and Bre!!”
“The Molly Maid team of Reina and Thelma did an excellent and thorough job. And the work was done in a timely manner. I have used them in the past, and would certainly use them again.”
“I booked a cleaning for tomorrow June 8th at least 31/2-4weeks ago. They called last Friday and said we’re all set for tomorrow. I said it is not tomorrow it next Sat. the 8th. She apologized and I specifically asked if she was sure they can make it for Sat June 8th & the female (I think Liz) assured me. I also said they could come Friday June 7th & again , she reassured me that they could do Sat & she would call and confirm the day before. Today June 7th I get a call that they can not clean tomorrow (mind you.. this was a big spring clean$$$ and less than 24 hours before the time they were coming!!!). I am beyond upset as I had sustained a back injury & still can not do heavy cleaning at this time!!! I am having company on Sunday so this this extremely upsetting!!! No way to do business!!!”
“Team # 10 made us happy they did a great job no problem very nice both ladies and when I came back house was very clean and the oven was clear the house was done a great job.”
“WOW.... Super happy.... As an older single man
I can't keep up with the housework. Thank you Tierra and Taryn.... My place is sparkling clean.
Can I request that you both do this every two weeks?”
“Team members work efficiently and thoroughly. They were detail, timely, and wanted to please the customer. The only concern I had was not returning items to their original place after the space was clean. This concern was discussed with the teammembers before leaving.”
“I hired Molly Maid for the first time to deep clean my kitchen and two bathrooms. The main part of the kitchen was done okay, but the floor at the corners of the refrigerator was still dirty. Also, the part of the kitchen where the table is was not even touched. There was debris under the table, so they didn't even vacuum let alone mop the floor. Tell me, how do you leave part of the kitchen dirty?? The shower doors in one bathroom were not cleaned. I would like to know Molly Maid's definition of a DEEP CLEAN. I will not be using this company again.”
“Stephanie and Veronica did an outstanding job. I have used Molly Maid many times before and the ladies have always done great. They are professional, hard working and focused. They are personable and they don't make you feel alienated in your own home. I will continue to use Molly Maid and I will continue to recommend Molly Maid to friends and family.
Thank You
John Evans, Odessa TX”
