“We originally called for service and the first team came out, and did absolutely nothing. They also requested additional time that was not used wisely.
They sent out a second team Route 16 (Stacey and Victoria) and they did an amazing job. They both were very friendly, very detailed, hard workers, and did more work in less time than the previous team. We are grateful for Stacey and Victoria for going the extra mile. Although there are still areas that needs to be cleaned, these ladies were only able to do so much with the timeframe allowed.”
“They have worked at my house regularly in the last two years. Lately I moved and they cleaned whole house before other tenants were scheduled to move in. They Did an excellent job.”
“The two girls who came to clean my apartment were very on time and were very friendly. They seemed like they were ready for the job and brought all the necessary materials that they needed to clean a space. They did a nice job on the two bathrooms and bedroom. They also did a nice job on the counters and stove top in the kitchen. However, they did not clean the laundry room. Well, there were still some dust that was in there. They also did not vacuum under the in the living room. They also did not vacuum the couch cushions, leaving a bunch of dirt and dust still in the couch. This is resulting in me, having to go back and clean the space And spaces that they missed. I think it was a good service, but I think if I were to hire them next time I would want them to be more thorough in the cleaning job they do.”
“Engaged Molly Maid for the first time, and I was sent Betty and Bella in the New Jersey area. They were on time, efficient, and it was a pleasure to enjoy a fresh, clean apartment after they left. Thank you ladies.”
“This was the second time around, this time I watched, but could not be in every room ay one time. Didn't move two baskets on floor in bath when cleaning floor. After telling them they could use my swiffters on my medel plant stands, they were ignored. This I noticed after talking to the superviser. Sorrys guy's you need more traing in listening. Also when doing my lament floor you got it to wet and told her there where extra pads to use, also did not clean under edges of area rugs.”
“1st time with Molly Maid this past week. They had their work cut out for them as I've had a hard time physically. Tiffany and Melissa (team 10) are friendly, yet professional therefore, making me feel comfortable with them in my home. They worked hard and did a bang up job. Took a little longer than anticipated, but tackled their job like Champs. Look forward to them to continue cleaning my home.”
“Molly Made Service made my day. The ladies arrived on time, with their supplies in hand. I explained what I needed to be done and the ladies went to work. My plan is to give 4 1/2 stars but the site would not permit it. Also Natasha is amazing, she made all my worries go away. From scheduling my service to the day after completion she remained involved to ensure my happiness was guaranteed. Thank you Molly Maid.
Ms. Jones”
“Vanessa and Ashley (Team #1 in Richmond VA) do a thorough job cleaning our home on a monthly basis. They are polite and sensitive to special needs in our household with an adult with cognitive impairment. They are also good communicators before, during and after the cleaning. I appreciate their positive attitudes and enjoy their time in our home.”
“Today team 4 came to our house and did a great team work.
Leticia
Sandra and Jussara, thank you.
Finally found the perfect team.
Thanks again ladies.”
“A group of us decided to have our friend's house cleaned before she returned home after 4 months in medical facilities. The clean was good, albeit pricier than we thought it would be. I was the first to inspect the house with the Occupational Therapist and our friend, three days prior to her return. I noticed a few things that needed attention. Dora, the supervisor, came the next morning and walked through the house with me and we agreed a few things needed more elbow grease. Late in the day on the Friday before our friend's return, NANCY AND ARIANA arrived and went to hard work, correcting the problem areas. DORA joined them, and I was pleased when they finished. They were very pleasant, smiling, so polite, determined to have my approval. They gave the master suite an "over the top" cleaning. THANK YOU NANCY, ARIANA AND DORA. You worked hard and were focused, still smiling even though working late on a Friday! Be blessed. (Four stars is only because I had to call to correct a few things)”
“Team 11 Tatiana & David did a great job (not perfect that's why only 4 stars.....for now). It was a post construction deep clean and for the time allotted they got more accomplished than expected (lots of very dusty blinds). I am pleased and look forward to working with Team 11 on a regular basis, communication was good and both are friendly & kind. Since this is the 1st time I've ever used a service I was apprehensive, I'm relieved I wasn't disappointed.
Sales Manger Nancy was so patient with me, identified price points & prioritized my needs.”
“Team 3 Blanca and Patricia are quick and efficient. I have used Molly Maid for the last 6 months and Team 3 does a really good job. I trust them in my home. Team 3 is a good team. Scheduling and time can be exhausting I suggest you schedule nothing on that day. I am never sure when they will arrive. Scheduling could be improved. Team 3 is the best. Thanks to Blanca and Patricia they do their best.”
“I have used Molly Maid service for over 10 years. The service is dependable, bonded and a team of 2 or 3 to clean. They come with equipments and products to complete the job, however, will use a product of your choice if asked to and you provide it.”
