Aliexpress Reviews

Name: Aliexpress
Rating: 1.41

1.4 Rating 3,242 Reviews

10 %

of reviewers recommend Aliexpress

Company Reviews

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Metrics

1.4

Based on 3,242 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Aliexpress 1 star review on 7th March 2025

642

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“items are well priced with and endless variety of choices definetly will refer friends and family”

Helpful Report

Posted 7 years ago

“They are available 24 - 7, good communication with most od the companies selling their goods there, free delivery in most cases, cheep”

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Posted 7 years ago

“Always very sharp pricing from the hundreds of sellers. Good guarantees for product and sellers behaviour. Do not make the mistake of using Alibaba.”

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Posted 7 years ago

“I love things there. It takes some time to receive, but it's worthy.”

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Posted 7 years ago

“Really low prices and good quality. Shipping delay is long due to distance from China, but it worths for sure.”

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Posted 7 years ago

“Most awsome store eveeeeeer!!!!”

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Posted 7 years ago

“The service la very good, a lot o variety, and safe politics.”

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Posted 7 years ago

“Excellent!!!!”

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Posted 7 years ago

“I always find nice things I like and I'm happy”

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Posted 7 years ago

“Able to find a vast range of products in big sizes - I am 6'4"”

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Posted 7 years ago

“I have made over 500 purchases from this site and have never been out of pocket because of them,communication is great and postage is free on almost all products.”

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Posted 7 years ago

“I found the required item.”

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Posted 7 years ago

“Cheap articles and a lot of articles available at very good prices with free shipping. The only thing that I mind is the shipping time, but considering what I wrote before, it's not such a big deal. Anyway, great site, great items and great prices :D”

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Posted 7 years ago

“Really great customer service. Sellers are available for chat almost all the time or quick in responding. They customize the order as per your personal need. These are the two best features I like. On top of that, the products are at a very reasonable price compared to other sites.”

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Posted 7 years ago

“I ordered white off shoulders shirt. Material is very comfy and it is not transparent. Product came really fast in less than 15 days. It fits perfectly.”

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Posted 7 years ago

Aliexpress is rated 1.4 based on 3,242 reviews