Aliexpress Reviews

Name: Aliexpress
Rating: 1.41

1.4 Rating 3,242 Reviews

10 %

of reviewers recommend Aliexpress

Company Reviews

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Metrics

1.4

Based on 3,242 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Aliexpress 1 star review on 7th March 2025

642

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered more than 50 times from Aliexpress, without any problem all the times.”

Helpful Report

Posted 7 years ago

“Very cheap prices. Sometimes the products are cheap and do not work well. But since the price is so cheap, I dont feel that I got cheated. The products come frome China and takes a long time to arive. Aliexpress has yet to fail in returning my money when there was a problem with receiving a product.”

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Posted 7 years ago

“less price and good product's quality”

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Posted 7 years ago

“I'm Very happy with this application. I make several purchases and they are very good.”

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Posted 7 years ago

“The items are with very good quality”

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Posted 7 years ago

“their website is very easy to use, and have a great selection of goods at very reasonable prices. shipping is fast and would highly recommend this web site.”

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Posted 7 years ago

“tudo chegou bem”

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Posted 7 years ago

“very good quality for the price i'm paying. they have almost everything”

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Posted 7 years ago

“By helping the client before the purchase, with others people's feedback it's much easier to buy and to buy the perfect item.”

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Posted 7 years ago

“very good customer service fast delivery very reliable source”

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Posted 7 years ago

“AliExpress has become the first place I look for cheap electronics. The range of goods and their prices are amazing. I've never had a problem with quality or delivery.”

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Posted 7 years ago

“Their prices and services are fast and cheap”

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Posted 7 years ago

“Always have what I wanted at low prices”

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Posted 7 years ago

“Cheap products, good quality.”

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Posted 7 years ago

“Really cheap decent quality products.”

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Posted 7 years ago

“Good app functionality, So far I ordered several items, all arrived in time and as described. Good online shopping experience”

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Posted 7 years ago

“Cheap goods, arrive in perfect condition, almost always nice communication with the seller! Would recommend 100%!”

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Posted 7 years ago

“É uma site muito bom. eu recomendo a todos comprarem tambem”

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Posted 7 years ago

“I do a lot of shopping on "Aliexpress" and it always went well. Free shipping very good.”

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Posted 7 years ago

“Never had problems with the purchases, good shipping time even if the products come from China”

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Posted 7 years ago

Aliexpress is rated 1.4 based on 3,242 reviews