Aliexpress Reviews

Name: Aliexpress
Rating: 1.42

1.4 Rating 3,122 Reviews

10 %

of reviewers recommend Aliexpress

Company Reviews

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Metrics

1.4

Based on 3,122 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“shopping at Aliexpress is very easy and comfortable i have found items and tools with very low price that helped me in my daily work life”

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Posted 6 years ago

“not accurate”

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Posted 6 years ago

“great site”

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Posted 6 years ago

“great site”

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Posted 6 years ago

“Everytime fully satisfied. Updated tracking rocks, fast delivery(about 10-15 WD for smaller items). Thank you”

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Posted 6 years ago

“I didn't received many of they parcels, 100? refund is a myth, Many come damaged or manifestly not new, poor quality for many too, I don't understand how they become so big!”

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Posted 6 years ago

“If I have any issues they refund my money and seller's have wonderful relationship”

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Posted 6 years ago

“It is also a trusted sales site with advisors who have a high opinion of buyers. In addition it is about quality material and if there is a problem at the reception, one of the advisers will be able to intervene very quickly to solve it in your favor. Must absoulment subscribe.”

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Posted 6 years ago

“Good quality products and always up to help you.”

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Posted 7 years ago

“Excelent Customer service, best prices”

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Posted 7 years ago

“Muy Satisfecho con los Productos y el Vendedor de Aliexpress. Llegaron los Productos en buenas condiciones y en apenas 11 días (hice el pedido el 5 de Enero y lo he recibido el 16 de Enero).”

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Posted 7 years ago

“Envío lento y productos de mala calidad”

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Posted 7 years ago

“Aliexpress est une plateforme de vente sérieuse et toujours à l'écoute du moindre problème. Je la recommande sans soucis. Perfect, good after sales service, always there to solve a problem. Thanks again, I recommend”

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Posted 7 years ago

“The prices where very low and you can get basicly everything there.”

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Posted 7 years ago

“I like the site because has really nice and cheap items, quality is very good, and also there is customer reviews which helps me a lot to decide what to order, only bad thing is the shipping which sometimes can be very slow.”

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Posted 7 years ago

“Good prices. But slow delivery times.”

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Posted 7 years ago

“Large selection of goods at low prices.”

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Posted 7 years ago

“I was not satisfied. Slow delivery. Item which I bought was bad copy of sports shoes. Like I said, I was not satisfied.”

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Posted 7 years ago

“Sometimes makes me happy...Can't be sure of what you'll get after your order”

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Posted 7 years ago

“Très bonne communication pour presque tous les vendeurs , objets conformes à la description donnée , petits prix , cependant temps de livraison parfois très long !”

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Posted 7 years ago

Aliexpress is rated 1.4 based on 3,122 reviews