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Aliexpress Reviews

1.4 Rating 3,121 Reviews
10 %
of reviewers recommend Aliexpress
1.4
Based on 3,121 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 34%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Aliexpress 1 star review on 17th January 2025
Jay
Aliexpress 1 star review on 15th January 2025
Dennis M
Aliexpress 1 star review on 15th January 2025
Dennis M
Aliexpress 1 star review on 13th January 2025
Sam Sami
Aliexpress 1 star review on 12th January 2025
Graeme
Aliexpress 1 star review on 12th January 2025
Graeme
Aliexpress 1 star review on 12th January 2025
Graeme
624
Anonymous
Anonymous  // 01/01/2019
Ordering from Aliexpress is actually very convenient. I am able to directly purchase from manufacturers who are offering their products at low reasonable prices! and shipping expense is quite low too! The App they have lets you collect coupons to save on your purchase and that is very nice.
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Posted 6 years ago
Quickly delivery the product more than beautiful and also l received a nice gift.
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Posted 6 years ago
Good service, great customer service.
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Posted 6 years ago
What i order i always get.great service and good prices
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Posted 6 years ago
cheep price
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Posted 6 years ago
They are THIEVES........NEVER NEVER buy from ALIEXPRESS and the vendor EGLOBAL NEVER NEVER buy from ALIEXPRESS and his vendor EGLOBAL they are companies without any responsibility, I bought a mini computer brand EGLOBAL, the mini pc failed and they did not accepted any responsibility, but not only this seller is irresponsible ALIEXPRESS is even more irresponsible because if you look closely you will not find any way to communicate with them, and after all the messages sent to the seller, ALIEXPRESS communicated with me, by email just to tell me that the seller is not responsible. This company do not have a customer service number so there is no way to contact them., I now understand why it has such a bad reputation and the reviews are so bad, and that is because people have grown tired of ALIEXPRESS stealing them I will never buy anything from EGLOBAL and ALIEXPRESS, these two companies are THIEVES THIEVES ........
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Posted 6 years ago
Mohamed A. Use Ebay or Amazon .they do support the buyer when things go wrong .Avoid AliExpress they are on the side of the seller .their game is simple,often the cost of returning the item with a trackable post from UK to China is 50% to 100% of the cost of the item,so you get stuck with an item that does not work .imagine how many buyers lost 10 to 25 pounds ,I hope not many ! but these chineese companies could be making millions by selling these plastic boxes as satellite receivers and other electronics.AliExpress customer support is awful.I had a similar case with Ebay ,they refunded me.Dont expect a refund if you buy a faulty item through AliExpress.It is a scam .
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Posted 6 years ago
Easy to use, and the refund system is very user friendly.
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Posted 6 years ago
NEVER NEVER buy in Eglobal is a company without any responsibility, the mini pc fail and do not accept any responsibility, but not only this seller is irresponsible Aliexpres is even more irresponsible because if you look closely you will not find any way to communicate with them and if after of much insistence sending messages to the seller Aliexpres communicates with you is to tell you that the seller is not responsible and that if you have any other issue that communicates with them but there is no way to contact customer service, never buy anything in Eglobal and Aliexpess those companies are THIEVES THIEVES ........
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Posted 6 years ago
You can find almost anything you are looking for for a very cheap price and adequate quality!
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Posted 6 years ago
I placed and order and the seller had 6 days to ship or I get a refund. Well on the 6 day the seller claimed it shipped out with tracking number not working ? When I checked tracking ON there website (AliExpress) I seen a smal airplain moving to my location . But on the date when I was suppose to receive my package the small airplain stopped? Still when I check DHL tracking # it doesn’t work ? The seller wanted me to wait on the last day to file a dispute ??? Really!!! I opened a dispute with AliExpress and did receive a full refund ! But did my shipment ever leave or was that a scam and the seller was hoping I wouldn’t open a dispute in the AliExpress 30 day time frame ???
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Posted 6 years ago
Great deals with a luck of quality..
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Posted 6 years ago
Great service, get item quick
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Posted 6 years ago
Excellent in every way.
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Posted 6 years ago
I Didn't get what I Ordered, seeds take longer them 15 days to germinate. No way and No where to wright an Honest Reviews on sellers, Aliexpress cuts you off, when they want to, from disputes, or Anything. I Bought seeds, Two Different sellers, I did NOT get what I ordered at all, Ordered Ginger, got Mustard, they wont even respond back. another, ordered 7 months Later... still haven't received it. AliExpress has some serious problems to deal with.
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Posted 6 years ago
My order arrived on time and was just like it was described. All my orders have been that way and I have never been disappointed . Thanks for the great products!
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Posted 6 years ago
good and cheap products
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Posted 6 years ago
Its 90 days already and apparently my items have not even arrived in the Country yet?
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Posted 6 years ago
Every order came on adress where I order it.. In some case product were not as described or it came damaged but the site made great system to protect buyer in every case, even when seller won't to make deal with you, administrator from site where help to solve that problem.. Which is great because I think that coustumer security is one of the most important thing.. And i recomend aliexpres site and mobile aplication to everyone (p.s. price are very low)
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Posted 6 years ago
You can find whatever you want and always at a good price.
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Posted 6 years ago
Aliexpress is rated 1.4 based on 3,121 reviews