Aliexpress Reviews

Name: Aliexpress
Rating: 1.41

1.4 Rating 3,242 Reviews

10 %

of reviewers recommend Aliexpress

Company Reviews

Questions

Metrics

1.4

Based on 3,242 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Aliexpress 1 star review on 7th March 2025

642

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A lot of options available to choose in each item you want to buy. I recommend Ali Express!”

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Posted 6 years ago

“I’m a newborn photographer and Ali Express clothing props (hats, outfits, blankets, headbands, wraps and even the posing items) are every bit as good as Etsy some even better! They cost about 80% less then Etsy and the shipping is free! Etsy has outrageous shipping. It takes about the same time to receive the items, I’m very very impressed with Ali and I have order tons and always got everything I ordered and I am always happy!! Check it out, if you see something you like on other websites look it up on Ali and you will not be let down! I promise!!”

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Posted 6 years ago

“Most trust worthy i have recieved all the goods on time.”

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Posted 6 years ago

“I shop what ever I need in a good price and good quality , without stepping out of my home. Shop now is so amazing.”

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Posted 6 years ago

“I have been using aliexpress for years now ! I like it a lot . I dont buy their clothing since i know its not gonna be a same as picture but i buy everything else amd always happy with my purchase!”

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Posted 6 years ago

“I love Aliexpress! I’ve been shopping on this site for 10 years now. I’ve made HUNDREDS of purchases and this site is truly unbeatable in prices. Try to remember that you are always going to get what you pay for, and that’s the simple truth. If you pay $3.50 for pajamas with free shipping, they’re probably not going to be amazing quality, but they will look at least vaguely like the photo and won’t be total trash. Carefully read reviews. Do not EVER order anything without checking reviews and don’t make an order if the seller has no reviews. Reviews are your lifeline when ordering from China and they will tell you all you need to know. This site is generally very safe and is not a scam or rip off! In the ten years I’ve ordered from Aliexpress, I’ve made probably close to 500+ orders and I’ve had them not get delivered about 50 times. And of those 50 times, I can really only think of twice that I wasn’t able to get my money back. Just watch the purchase protection and if it’s running out but you haven’t received your item, contact the seller and ask them to extend the protection. If they won’t do so, open a dispute and Aliexpress will refund your money. Likewise, if you receive an item and it’s nothing like you expected quality-wise, open a dispute and Ali will refund your money. I wouldn’t recommend ordering clothing unless you’re small to medium US size. I order clothing all the time on Aliexpress now and it always fits well (given that I upsize - I am a US Medium & I order China L-XL), but when I was overweight, I truly couldn’t wear anything from Aliexpress. I was a US L-XL and nothing from Aliexpress was high enough quality to look good on me, but for smaller people it’s usually okay. If you’re on the chubby side, I’d recommend using Aliexpress only for jewelry, shoes, purses, makeup, etc. Shop smart and all will go well! Pay attention to size guides, as sometimes they’ll have shoe sizes in China size and you’d think it was European & order wrong size. And similarly, sometimes a seller’s sizing will actually be US-accurate so I can wear a small or medium, but other sellers have Chinese sizing so I have to get L or XL. So really pay attention to that. Additionally, keep in mind that shipping WILL take a long time. You’re getting an incredible bang for your buck, but one of the downsides unfortunately is that you’re going to wait anywhere from 2 weeks to 2 months to receive your items. Chinese shopping is for leisurely shopping, not for things that you need quickly. Also, stay away from electronics. I’ve had nothing but negative experiences with electronics the few times I’ve ordered them. Happy shopping, sorry for long review!”

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Posted 6 years ago

“I ordered wings twice ! And I am happy with products and customer service. Thank you, Bela from California”

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Posted 6 years ago

“Me gusta mucho esta aplicación. La descubrí hace pocos años y me he convertido en una compradora habitual. Además de sus fabulosos precios, tiene que la ventaja de que la mayoria de sus productos cuentan con envío gratuito. Eso sí, recomiendo antes de hacer una comprar seguir pasos como los siguientes: Comprobar si el producto tiene buenas valoraciones Visitar la tienda del vendedor y ver si cuenta con opiniones positivas Leer bien las especificaciones del producto para no recibir algo equivocado o que pensábamos que era de otra forma.”

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Posted 6 years ago

“instant delivery to Nigeria”

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Posted 6 years ago

“Huge variety of products, simple and secure payment system, with smooth tracking experience. My go-to for online shopping!”

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Posted 6 years ago

“Customer care is excellent , Any dispute is settled very quickly in favour of the buyer , I love Aliexpress , I am shopping many years with them without complaint and hope to continue for many more years to come .”

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Posted 6 years ago

“Good description of the product being purchased and good communication process.”

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Posted 6 years ago

“Great deals on lepin cars, postage is surprisingly quick.”

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Posted 6 years ago

“AliExpress is an international website that sells anything and everything under the sun, and is most comparable to Amazon. I absolutely love Ali so much more. You have to really measure yourself for clothing items and if you do, then the product you purchased will fit your better. Remember these are not US sizes. You also need to pay attention to what the product is made out of to get a better accuracy for the product you’re looking at. For the prices though, I’d rather put in the extra work to get more bang for my bucks. It does take quite some time to deliver sometimes. I’ve had things take a week and more items take even longer (up to 2 months). And that really sucks. But just be sure to order ahead of time if you’re buying seasonal items. I’d def recommend purchasing from them.”

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Posted 6 years ago

“I love Ali Express! the prices are great, shipping is as fast as it can be coming from so far and you can find anything!”

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Posted 6 years ago

“Gute Auswahl und super Preis sowie einfache Handhabung immer zu empfehlen”

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Posted 6 years ago

“I order beads for bracelet making and so far the price is great and I haven't been disappointed. Might take a bit longer from China, however no complaints so far. The prices are amazing.”

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Posted 6 years ago

“Items arrive on time and in good condition. Reasonably priced and good products.”

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Posted 6 years ago

“Brilliant”

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Posted 6 years ago

“Very customer related company just as good if not better than Amazon great products at unbelievable prices if your willing to wait for your order, loads of offers and incentives to shop would highly recommend.”

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Posted 6 years ago

Aliexpress is rated 1.4 based on 3,242 reviews