Aliexpress Reviews

Name: Aliexpress
Rating: 1.41

1.4 Rating 3,241 Reviews

10 %

of reviewers recommend Aliexpress

Company Reviews

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Metrics

1.4

Based on 3,241 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Aliexpress 1 star review on 7th March 2025

642

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fasting delivery”

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Posted 7 months ago

“Good products for the money and good quality!”

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Posted 7 months ago

“I got exactly what I ordered and in time. It was my first purchase and honestly I'm impressed.”

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Posted 8 months ago

“I bought a cabinet but in didn't get here, Aliexpress refunded my money. After that, I bought 5 pairs if shoes, 4 fit me perfectly, the other pair fits me big. It was kind of hard to get for Aliexpress to agree to give me a refund, but finally they agreed for me to return the shoes so I can get a refund. I would probably buy more things, since they do get here”

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Posted 9 months ago

“I have been using quotex For Binary Trading. I love faster withdrawal & easy Deposit method. I recommend this platform everyone. Thanks Quotex team for your service.”

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Posted 9 months ago

“𝐘𝐨𝐮 𝐜𝐚𝐧 𝐚𝐥𝐬𝐨 𝐜𝐚𝐥𝐥 cash app support 𝐚𝐭(+𝟏 𝟑𝟐𝟏–𝟐𝟓𝟐–𝟕𝟔𝟑𝟑 ) 𝐩𝐥𝐞𝐚𝐬𝐞 𝐧𝐨𝐭𝐞 (𝟏) 𝐭𝐡𝐢𝐬 𝐢𝐬 𝐭𝐡𝐞 𝐨𝐧𝐥𝐲 𝐩𝐡𝐨𝐧𝐞 𝐧𝐮𝐦𝐛𝐞𝐫 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 𝐜𝐚𝐧 𝐜𝐚𝐥𝐥 𝐟𝐨𝐫 𝐂𝐚𝐬𝐡 𝐀𝐩𝐩 𝐬𝐮𝐩𝐩𝐨𝐫𝐭. For solve any issue visit at https://cash.app/.”

Aliexpress 5 star review on 29th May 2024

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Posted 9 months ago

“do not purchase anything from this company!! I bought a compressor that was defective,requested a refund after 2 weeks of having to negotiate with seller,now i am having the same problem with ali express refusing a refund.This is after the seller agreed to refund my money ,”

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Posted 1 year ago

“Aliexpress customer SUPPORT +1 (805) 420 3070 Aliexpress P'H'O'N'E number +1 805-420..3070 Supertolles Programm. Es Unterscheidet sich grundlegend von allen anderen Sportprogrammen, die man erwerben kann. Man kriegt dauerhaft Feedback und Unterstützung, ist nie alleine und hat eine mega Community. Mein Fazit: ich würde mich immer wieder zur 90-Tages-Challenge anmelden! Meine Erfahrung: Eine super Community und ein mega Support vom Sjard Fitness Team! Die größte Herausforderung: Eigenverantwortung übernehmen. Immer wieder gern gebucht - ein sensationelles Konzept aus betreuter Schulung, Gruppendynamischer Motivation und Unterstützung, unglaublich wie sehr das pushed.”

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Posted 1 year ago

“Aliexpress CustO'mer Service +1 8O5.420 '3O7O Aliexpress pH.one NumBer'' +1 8O5.420 ,.3O7O We had a fantastic experience working with SeedLegals, specifically with Molly and Andrew. Molly guided us through the SEIS application process with utmost professionalism, and we received our Advance Assurance promptly. Andrew's comprehensive resources on funding options were incredibly helpful, giving us a solid foundation for our funding round. Overall, SeedLegals provided efficient communication and expert support. Highly recommended for startups!”

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Posted 1 year ago

“Not sure if people only come here to complain but I've had maybe a dozen bad transactions on Ali out of hundreds. And every single one was refunded”

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Posted 1 year ago

“My company has used Queensboro gear for years 𝘱𝘦𝘢𝘤𝘰𝘤𝘬 𝘵𝘷 𝘤.𝘶.𝘴.𝘵.𝘰.𝘮.𝘦.𝘳 𝘴-𝘶-𝘱-𝘱-𝘰-𝘳-𝘵 '𝘯𝘶𝘮𝘣𝘦𝘳' +𝟏 𝟖𝟎𝟓 𝟒𝟏𝟎 𝟓𝟎𝟒𝟎 𝘱𝘦𝘢𝘤𝘰𝘤𝘬 𝘵𝘷 "𝘩.𝘦.𝘢.𝘥.𝘲.𝘶.𝘢.𝘳.𝘵.𝘦.𝘳.𝘴" '𝘯𝘶𝘮𝘣𝘦𝘳' +𝟏 𝟖𝟎𝟓 𝟒𝟏𝟎 𝟓𝟎𝟒𝟎 now, to outfit everyone from our admin positions to our maintenance technicians. Their gear has always been top notch, when I need a specified item that doesn't appear on the website, my contact Anthony P is always quick to answer questions or find an item. The prices are fair and prepared as soon as possible. Ten out of ten would recommend.”

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Posted 2 years ago

“Vau! Pred kratkim sem tukaj naročil in vse, kar želim povedati - da sem resnično in popolnoma zadovoljen, hvala za vaše delo.”

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Posted 2 years ago

“J'adore ce site ! La livraison est incroyable et je n'ai jamais eu de problème jusqu'à présent. Continuez à faire du bon travail. Excellent service clientèle et très accommodant. Les produits sont authentiques ainsi que les prix fantastiques.”

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Posted 2 years ago

“Easy to work with, gets the items to you quickly. Good quality and packaged very nicely!”

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Posted 2 years ago

“Apskritai puiki patirtis. Labai greitai atsako į el. laiškus ir laivai iš esmės tą pačią dieną, kai perkate. Per naktį laivybos gaus ką jūs perkate ten asap. Apskritai labai malonus ir daiktas, kaip aprašyta. Supakuota labai gerai.”

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Posted 2 years ago

“I'm Gold member on Aliexpress and I've ordered products for many years. I often use coupons and discount the price. Not everything was good quality. Now I buy only if there is a lot orders and good reviews. I recommend this site. I safe a lot of money. If you can wait this site is perfect for you. I recommend this group on Facebook - Aliexpress for children and moms. Beautiful and usefull products.”

Aliexpress 5 star review on 28th September 2022

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Posted 2 years ago

“I have been on AliExpress already with a platinum level and for many years. Yes, everything happened, something not of very high quality came. But if I issued a refund and provided photo evidence or a video of the essence (what is the defect of the product, discrepancy with the description), then I always! returned the money. Also, if the order protection period (the time when you can still complain about it) was running out, and the goods had not yet arrived, I issued a refund and money came to me, and a couple of times it happened that the goods did come, and the money for it had already been returned. I always look at which store offers a product, I go to its reviews page. If less than 95% positive, then do not order. At the same time, I saved a lot of money on shopping at the AliExpress thanks to the discounts that I found on the Revieweek website - https://revieweek.com/promocode/shop/aliexpress/. I advise you to try it too!”

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Posted 2 years ago

“very professional service and kind, polite, extremely helping customer service thank you for everything”

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Posted 2 years ago

“Spent £300 for new battery cells - scrap cells delivered ! Ali-Express decided time expired less than 7 days afer delivery - Ali-Express support supplier extortion of customers.”

Aliexpress 5 star review on 20th August 2022

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Posted 2 years ago

“I was very happy with my order and the delivery date was right on. The merchandise is what I wanted.”

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Posted 2 years ago

Aliexpress is rated 1.4 based on 3,241 reviews