“
Now there is a dark side to this marketplace as well: the help bot needs a lot of work, customer service via the chat are completely useless and read from a script, and sellers posting false presumptions about their products as well as using fake tracking numbers to meet processing times needs to be addressed by Aliexpress and managed a lot better.
”
posted 4 years ago
- Miranda
“
I have always got my refund sometimes within minutes! But I ordered 34 since December, 7 I never got, but got my refund. 1 was returned to seller. 6 were delivered 75 days or longer! 8 I am still waiting for, over 60 days! 5 haven’t been shipped yet! Service has been dreadful since December! The 4 previous years I was very pleased!
”
posted 4 years ago
- Anonymous
“
The customer service is excellent!! The prices can't be beat!! They are the best n the fasted I have delt with yet when it comes to delivery!! I would definitely recommend them your guaranteed customer satisfaction!!!🤗🤗🤗
”
posted 5 years ago
- Lil kim
“
Ali Express are good with customer care and quality. But the local post service named Pakistan Post is bad at delivering parcels on time and to the correct address.
”
posted 5 years ago
- Anonymous
“
Effecient service.Glad i could find a double breasted halter. I love the style. Will browse the w3bsite again. Well done. Happy customer😍 as i love to shop
”
posted 5 years ago
- Anonymous
“
Service van Ali Express is prima.
”
posted 5 years ago
- Anonymous
“
I ordered wings twice !
And I am happy with products and customer service.
Thank you,
Bela from California
”
posted 6 years ago
- Belay
“
Not bad. You have a lot of i8tems in this shop and they are fine and cheap (you can find almost anything), but... I had a problem with an item that I never received... And the customer service never heared me...
”
posted 6 years ago
- Ruben
“
Good service, great customer service.
”
posted 6 years ago
- Joyce Riley
“
What i order i always get.great service and good prices
”
posted 6 years ago
- chryso