Aliexpress Reviews

Name: Aliexpress
Rating: 1.41

1.4 Rating 3,242 Reviews

10 %

of reviewers recommend Aliexpress

Company Reviews

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Metrics

1.4

Based on 3,242 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Aliexpress 1 star review on 7th March 2025

642

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They answered a query and solved my problem within 24 hours”

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Posted 7 years ago

“I order from many places, including ebay, amazon.co.uk, but the most I order (every week and sometimes every day) from aliexpress there is almost everything at prices that have no competition, I am very pleased with them!”

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Posted 7 years ago

“Very responsive, excellent buyers protection”

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Posted 7 years ago

“Cheaper than a new Mop!”

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Posted 7 years ago

“I usually do d things i like at a good price. Some owners are very nice and polite”

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Posted 7 years ago

“Extremely low prices and massive range of products. Free delivery from China.”

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Posted 7 years ago

“Great shopping experience. Excellent customer service. Delivery time is of course longer than Amazon, but if you can wait 2/3 weeks it is worth your time.”

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Posted 7 years ago

“Thank you aliexpress. All happy shop”

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Posted 7 years ago

“I am satisfied with the goods I buy from aliexpress.com, the quality is wonderful and the delivery is free and always in time.”

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Posted 7 years ago

“Muy contento con la gestión del vendedor para aclarar las dudas que tenia y la rapidez del envío. Muy recomendable”

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Posted 7 years ago

“accurate in all products”

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Posted 7 years ago

“Great variety of products at very good prices, always have the new things”

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Posted 7 years ago

“DEPENDING ON WHAT YOU BUY AND HOW FAST YOU WANT IT, I ALWAYS ELECT FOR FREE SHIPPING WHICH INTERN WILL TAKE 25 TO 65 DAYS FOR DELIVERY WHICH YOU ARE TOLD. BUT THE LAST COUPLE PURCHASES I RECEIVED MY PURCHASES IN 14 DAYS SO TO ME THAT WAS A BIG BONUS. BESIDES THE COST OF THE ITEMS IS WORTH THE WAIT.”

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Posted 7 years ago

“El envío muy rápido y la comunicación con el vendedor excelente”

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Posted 7 years ago

“i can find everything, and easy to manage buy anything”

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Posted 7 years ago

“Extremely cheap products with a very good choice”

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Posted 7 years ago

“I was very very dubious about using this company BUT, so far, every single item has arrived before it was expected and at a very high quality which is needed for my new online shop. I bought around 10 items to see and check the quality but I would not hesitate to buy from them again.”

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Posted 7 years ago

“Great service and the ability to find products you rarely see anywhere else”

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Posted 7 years ago

“My item was very cheap and it came fast and was fantatstic! I bought metal craft dies.”

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Posted 7 years ago

“Goods first class price even better”

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Posted 7 years ago

Aliexpress is rated 1.4 based on 3,242 reviews