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AVOID unless dealing in store
Thought I’d be safe dealing with a well known company. Awful process from start to finish. Missed delivery timescale (4 days in a row) awful customer service (lies, failed callbacks and no one interested in owning an issue) honestly never had an experience like it and lots of other companies out there that offer much better value and actually provide service if anything was to go wrong. AVOID
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posted 7 months ago
- Lee
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Order confirmation: AGGB- 05199656 for a TaylorMade Qi10 Max Designer Series Blue White Driver on 25/2 paid extra for delivery within 3 days, called on 27/3 was told that it will be picked up by courier in the afternoon waited for the tracking number from courier (never received) checked online my order is still on awaiting dispatch.
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posted 8 months ago
- Javed
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Wish I’d read these sooner. Ordered a club next day delivery for a birthday 3 days later. Birthday gone and still no sign of it. Reason for ordering from them - next day delivery! From these reviews it sounds like they are mis-selling their service.
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posted 10 months ago
- Bev T
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Supposedly 3 - 5 days delivery, never received my item.
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posted 11 months ago
- Deborah
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Ordered on 4 December. Still not received a confirmation or delivery but as others have said the money has been taken. Have only received an email to say how busy they are. Very disappointing service.
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posted 11 months ago
- Anonymous
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I paid for next day delivery, after chasing my order I was informed I would have to wait at least 3 days!
I hope this review saves a few honest customers out there from being totally and completely ripped off.
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posted 1 year ago
- Thomason
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Can’t fault the stock levels or communication of delivery as per many others.
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posted 1 year ago
- Mark P
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Horrendous service! bought an in-stock club and paid for next-day delivery (within American Golf's next-day cut-off times). The club never arrived. Automated email back saying out of stock, on the evening of the day it was meant to arrive. However, is still showing in stock on the website. THIS COMPANY HAS GONE TO THE DOGS!
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posted 1 year ago
- Anonymous
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Worst customer service/ communication from any company I have ever dealt with, ordered some golf balls on Dec 19th and paid for next day delivery as they were a Xmas present.
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posted 1 year ago
- Max
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Paid for next day delivery 6 days ago, still waiting for item. Contacted customer service 4 days ago still waiting for a response. Useless.
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posted 2 years ago
- Stephen Armstrong