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Ordered a Garmen S62 watch American Golf took the money immediately from my account. Seven days later no watch. I called them to be told there was no order under my name. I checked with my bank and got the authorisation code. Now they saying the money was refunded back to my account and will be there in 3 to 5 days. Was informed some problems with the website. Shocking service will avoid them in future.
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posted 1 month ago
- Maureen W
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Laughing at customers and pointing at people don't go to American Golf worst service
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posted 3 months ago
- Anonymous
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terrible service. Wrong item sent and no response
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posted 4 months ago
- Anonymous
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AVOID unless dealing in store
Thought I’d be safe dealing with a well known company. Awful process from start to finish. Missed delivery timescale (4 days in a row) awful customer service (lies, failed callbacks and no one interested in owning an issue) honestly never had an experience like it and lots of other companies out there that offer much better value and actually provide service if anything was to go wrong. AVOID
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posted 7 months ago
- Lee
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Wish I’d read these sooner. Ordered a club next day delivery for a birthday 3 days later. Birthday gone and still no sign of it. Reason for ordering from them - next day delivery! From these reviews it sounds like they are mis-selling their service.
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posted 10 months ago
- Bev T
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Worst service you can give.
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posted 11 months ago
- Joacim
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Appalling service.
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posted 11 months ago
- Andrea Stokes
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Ordered on 4 December. Still not received a confirmation or delivery but as others have said the money has been taken. Have only received an email to say how busy they are. Very disappointing service.
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posted 11 months ago
- Anonymous
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However if you use EVRI for your next day delivery service (AG) then I am not surprised your customer service is over-whelmed.
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posted 1 year ago
- Mark P
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Horrendous service! bought an in-stock club and paid for next-day delivery (within American Golf's next-day cut-off times). The club never arrived. Automated email back saying out of stock, on the evening of the day it was meant to arrive. However, is still showing in stock on the website. THIS COMPANY HAS GONE TO THE DOGS!
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posted 1 year ago
- Anonymous