American Golf Reviews

Name: American Golf
Rating: 1.67

1.7 Rating 162 Reviews

16 %

of reviewers recommend American Golf

Company Reviews

Questions

Metrics

1.7

Based on 162 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult

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American Golf 5 star review on 13th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not use American golf 4 weeks for set of irons and still no idea where they are or be delivered can’t get money back as custom fit so got to wait and store are not interested”

Helpful Report

Posted 5 years ago

“Bought a set of golf clubs in the Camberley Surrey branch. Expertly fitted by their fitter Peter. Felt I bought the right clubs for me. Very satisfied”

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Posted 5 years ago

“My son was given a gift card for his birthday. The card has no issue date, but in the small print it says it has to be used within a year. He went to use it a while later, but the card had been purchased before his birthday and it was deemed out of date so he was unable to redeem his birthday present. One very sad 11 year old. Customer service were absolutely appalling - DO NOT USE THIS COMPANY”

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Posted 5 years ago

“Just bought a powacaddy fw5 from American golf, when I got it home it looked like the box had been opened at one end with the band strap only at one end and the cellotape loose, also the battery was not in the box provided for it but inserted into the trolly and the battery box left in the main box. Is this right???.”

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Posted 5 years ago

“Sale items long gone from shelves. Just a con to get you into the shops. I was told most merchandise went on Black Friday !! This is not acceptable!”

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Posted 5 years ago

“Have had problems getting a refund for a faulty golf gps. Have telephoned head office and have been given incorrect information on every phone call made. Be aware there after sales service is terrible . It's over 2weeks and I am still waiting for a refund”

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Posted 6 years ago

“Bought a £120 golf GPS watch which strap broke after only infrequent use over 1 year. Told nothing can be done. Spent over £2k with them in the last 2 years, not a penny more!”

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Posted 6 years ago

“Knowledgeable staff who took time to ensure great match on product”

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Posted 6 years ago

“very happy with my local shop. ok they arent the cheapest at face value but they do price match and help you find the best product.”

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Posted 6 years ago

“Good service, good price and quick delivery. Great company to buy from.”

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Posted 6 years ago

“Easy to use website, item in stock. Ordered and delivery scheduled for 2nd working day, but received an email advising that delivery would be the 1st working day. Excellent service!”

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Posted 6 years ago

“Good choice for the golfer. There were some great offers on when I was on their website and got what I needed easily. Communication with dispatch and delivery times was very good. I also appreciate being part of the American Golf Club and receiving the discount codes for rounds of golf. I’ve now played courses I didn’t think I would.”

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Posted 7 years ago

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Posted 7 years ago

“I recently bought a pair of new golf shoes and a new golf brolley for Xmas I had a £20 voucher off if I spent over £75 which I did... they also price matched on both purchases meaning I got my golf brolley for £5 ... amazing”

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Posted 7 years ago

“Good range of products. Good golf ball sale prices. Very fast delivery.”

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Posted 7 years ago

“very good golf shop”

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Posted 7 years ago

“EFFICIENT ASERVICE”

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Posted 7 years ago

“they had in stock what i wanted at a good price and very quick delivery”

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Posted 7 years ago

“Good staff very friendly”

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Posted 7 years ago

“First class customer set from start to finish. 30 day money back shows the confidence they have in their products.”

Helpful Report

Posted 7 years ago

American Golf is rated 1.7 based on 162 reviews