Argos Reviews

“ They told me I should have done my research and I should have checked returns policy. ”

“ I advised them to collect this and made it absolutely clear to Argos that I was not treating this as either a maker's warranty claim or under Argos' own returns policy, but I was complaining against Argos and exercising my statutory consumer rights against them under the Consumer Rights Act 2015. ”

“ Bought a washing machine which stained and ripped clothes, Argos say we have to talk to HOTPOINT to be able to return item? (Blatant infringement of returns policy). ”

“ They said it could not be returned as it is a digital download but that is not mention in the returns policy. ”

“ Had an issue with returns, it appears that Argos don’t have a proper complaint process. ”

“ I wasn't concerned because I knew Argos have a 30 day returns policy and have used Argos lots of times before and have on occasion had to return items. ”

“ Purchased a Macgregor 32cm 1400w mower on 28/5/21 on 25/7/21 while mowing the lawn noticed grass coming out of the side of the casing on inspection I found the casing (very flimsy) had split over about 300cm so contacted returns at macgregor and got a glib woman who said she would give me a return number to present at the store BUT said I would be wasting my time as it would be regarded as wear and tear not wishing to have a row at my local store I made a temporary fix with gaffer tape to finish this season and will be purchasing a new mower in the new year but it will not be a macregor and definitely not be from Argos this is the second issue I have had with Argos this year after years of shopping with what used to be a trustworthy brand it is sadly no more so will be looking elsewhere in future ! ”

“ The Lancaster store insists they only offer credit notes to be used in Argos for faulty returns. ”

“ I will never buy challenge again and I will avoid Argos in future as their returns policy is open to their own interpretation and gatekeeping and they accept no responsibility for faults and worse - blame the customer for causing the fault. ”

“ When I admitted to myself I'd have to return it I found that on sainsburys branches were taking returns and not the normal one were I bought it. ”