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Argos Reviews

2.7 Rating 3,994 Reviews
C-
Happiness Grade
Read Argos Reviews

Email:

info@argos.co.uk

C-

Customer Service - Average

56.06%
Industry Average
Scheduled Collection for a return 5 times and no show every time. i was assured the last 2 times that someone will definitely come to collect without fail. Have had to call everyday and keep getting the same response. Still have the bed and genuinely disappointed in the service. Will be raising a chargeback to resolve this for now. Will be very careful on what i order next time.
posted 2 weeks ago - Anonymous
This is a dreadful service from Argos.
posted 2 months ago - Lesley Edwards
It's a shame Sainsburys brought the company because Argos prices are much too high for many of the goods and as for customer service, well.
posted 2 months ago - Anonymous
WARNING : AVOID Argos AT ANY COST. I ORDERED AN ITEM FOR NEXT DAY STORE COLLECTION. ITS BEEN A WEEK AND IS STILL NOT HERE. I CAN NOT CANCEL UNTIL IS DELIVERED TO STORE AND THEN I NEED TO WAIT 30 DAYS FOR REFUND. HOW SOMETHING LIKE THIS CAN BE EVEN LEGAL??? ALSO CUSTOMER SERVICE IS ABSOLUTELY RUBISH MAKING STORIES AND LIES. NEVER I WILL BUY ANYTHING FROM Argos AGAN!
posted 2 months ago - Adrian
Terrible service from this company.
posted 4 months ago - Anonymous
There are better retailers and who care about keeping customers loyalty I would pay more for there better service it’s worth it.
posted 5 months ago - Anonymous
Pillows sent in taped package and dirty. Customer service are incompetent and lie. Will never use again
posted 5 months ago - A Smith
I reported the incident to Argos via their customer service department by telephone the following day, Saturday 3rd August and was told that I would receive a call / get a response within 48 hours - I didn’t.
posted 6 months ago - Kevin Cunliffe
Grievous mistake!!!! Poor service, poor operators, poor communication.
posted 7 months ago - Fadhilah
Was told the previous customer service rep didn't action it properly, and the new one I spoke to had done this and guaranteed it'll be with me and I won't need to call again.
posted 1 year ago - Cassim