“Young lady gave amazing customer service at the Benton Asda, Wallsend, North Tyneside branch. Hope it’s ok to say her name is Lisa. She moved from pizza counter to cooked chicken then to fish (cleaning her hands each time I may add) to serve me as there was no one else on latter two counters serving. All the time being so friendly and pleasant, I reckon she deserved a bonus bless her.”
“On the 20/12/19 i went to asda Cannock about 18.30 after shopping i left my bag on the trolly didn't realise till I got home I raced back and saw mac moving trollies he told me that he found it and was at customer service. I went to collect my bag and tried to reward mac but that's not company policy. I found him and thanked him for his kindness and honesty he wished me a happy Xmas which made me cry as this year has been challenging. He is a credit to asda and I would love to reward him.”
“Asda your customer service is 5stars I had a online delivery 7 days ago I did not check it just put it away upstairs ,it was our drink order for Christmas .This morning we fetched it down stairs and realized a bottle of Archers was missing .Phoned Asda no problem they said ,issued my refund and have me a £5.00 voucher .Thank you Asda Happy Christmas xx”
“Peterborough asda,what pleasure to shop in this store,all the staff are helpful,friendly and knowledgeable and the products are always fresh and good prices”
“The staff at south bank Middlesbrough are so friendly and helpful especially Carl on papers and the lady who stock the selves on ladies personal items cannot do enough for us Thankyou”
“FREE next day collection from the nearest store, an e-mail to inform me of the products that they did not have in stock, with suggested substitutes, & when I collected & decided that I didn't want one of the Substitutes, I received an e-mail within 5 minutes to inform me that my refund was being processed. I also received really friendly & understanding service in the store, (ASDA Market Drayton) I really could not fault anything about the timely, professional & FREE service, I'll definately use this service again,”
“My husband and myself recently purchased new spectacles from Asda Kingswood in Hull. From start to finish the service was excellent. Friendly helpful staff ensured the whole experience was successful. This was the first time we had used their optical service, but it won't be the last. I would certainly recommend their service.”
“i was served today a lovely young man, Marwan,on the customer service desk at Small Heath. Thanks for being helpful and kind and brightening my day. You're an asset to Asda.”
“Asda Fosse park Leicester
Just as we had gone through check out, I accidentally dropped a bottle of Bombay sapphire gin £20 was so surprised Asda kindly said they would get me another one, and I was so surprised I didn’t have to pay for it to, I couldn’t thank them enough, thank you Asda ....”
“Absolutely delighted with the home shopping dept at Inverness, special thanks to Martin for sorting out my difficulty with online problem. Fantastic service.”
“Alan at Asda at the Clacton on Sea branch customer services could not have been more helpful when I spoke to on the phone. I went away happy with the help he gave me.”
“I don't usually do this but, I have to say a big thank you to Asda for making food affordable and for providing great standards and choice to ordinary people. Don't change! Thank you xxx”
“I got s home delivery from Asda today & I can’t thank the delivery driver Robert enough for his help. Both my husband & I are are on crutches at the moment after surgery. We live in a masionette style house & Robert brought my shopping in the crates from the front door up to my kitchen. He even emptied the crates & put my shopping onto the kitchen counter, which made it a lot easier for me to put away.
This man went above & beyond the job description and I honestly can’t thank him enough.”
“I am your customer since 5 or 6 years we often do online grocery shopping and there is a delivery guy called Redrick I hope I am pronouncing his name right. who is very helpful and very happy everytime he came to deliver our grocery he always makes me and my kids laugh thank you so much for the best service asda.”
