“I like to use this review to highlight the amazing job your delivery drivers do. My mum who is quite elderly in her seventies was awaiting her first shop with Asda and in the current times this delivery service is a vital lifeline to the elderly especially with rising numbers of cornavirus. My mum had her groceries delivered by John. John was very customer centred and my mother felt he was very professional as well as friendly and courteous. John delivered my mums groceries on the 29/11/ 20 in the limavady area and really this review is just to thank John and let him know he is providing an first class delivery service.”
“My delivery Rrived early tonight.It was delivered by Alex.I was not ready for him.No problem,he sorted it all out for me.Very friendly( not like some people who have lelivered.I live in Eastbourne.I would like Asda In Eastbourne to know.Thankyou again Alex.”
“I would like to praise Jodie from Asda Dalgety bay for her help and patience when trying to use the photo machine, she couldn’t do enough to help me at the start of her shift, much appreciated.”
“Had another online order delivered today. Whoever picked my items was spot on. The delivery driver, Dan, was absolutely delightful. He was charming and helpful. A credit to ASDA.”
“Had my third Asda online shop delivered today and can't recommend the whole team enough, usually like to choose my own food products but had to do online shop due to isolating, I'm so impressed, the pickers always give fresh foods, lean meat and bacon and everything is well in date, never had to send anything back with the driver who are always so pleasant, well done to the whole team.”
“I had a rather complex question about the availability of a little known product. The Asda Customer Service in Edmonton couldn't have been more helpful and I got what I wanted in one day even though it had to be specially ordered. This experience has made me change my shopping destination from Tesco, who have let me down so many times, to Asda. I only remember one person's name who helped me and that was Peter.”
“Have to isolate for 2 weeks so placed our first ever online order, time slot was between 5/6 today, it has just been delivered by a pleasant young man who waited for us to unload the crates, I was unsure about ordering online as there are some nasty comments but wouldn't hesitate to use this service again, WELL DONE ASDA and your team.”
“I want to thank Tony the delivery driver from Edinburgh Leith store for bringing my shopping even though it was ordered at the wrong store. Tony went out of his way to make sure I got my shopping tonight and traveled very far to do so. He didn’t have to do this and just decided of his own back to get my shopping to me. He was lovely and friendly and we had a great chat. Best ever delivery driver. Thank you Tony your a star like I told you.”
“Have to self isolate as returning from France.
New customer to Asda. So ordered delivery for an hour after I was due to arrive home.
Very easy to navigate round my order.
Delivered on time. Extremely pleasant delivery man. Who explained two items were substituted and I could return.
I will always use them going forward.
Well donecAsda”
“VERY Helpful Staff. I Did shop at the Tesco Hanover Street store; but have since, changed to the Asda on Smith down road. The Store is Well stocked; & the Manager Couldn't be More Helpful!
PS. Your nightlites - (£2 for a bag of 30) ...... are excellent Value; have shopped around at diff., stores, from Home Bargain to Tesco ...... but finally discovered Yours!
- Good veg., display, also cheese/bread/margarine etc.,
PPS. Could you possibly stock other butters, along with the Lurpack/Kerrygold etc; Such as 'President'/'Organic?
- Fishpaste/sugars ('Billingtons')/Frozen foods; V Good selection.”
“I only began online shopping at the start of
the covid lockdown last everySpring and so it was all a new experience with many unfortunate results. Asda offers products of excellent quality in every range desired. I am not writing this toake Asda sound special. I am disabled since having had a brain tumour removed. The perfect products, the ease with which they can be purchased and the delightful delivery people, make everything feel a bit better - even in bad times
Thank you Asda.”
“I have been ordering from Tesco and Sainsbury’s during lockdown.
I’m disappointed that Tesco are now charging £4.50 per delivery. Most of
Sainsbury’s fresh fruit and veg have been very short dates.
I now thought I’d try Asda after family members have said they’re very happy.
Free delivery ✅
Very fresh fruit and veg ✅
Helpful customer service ✅
Will I be ordering again ? ✅✅✅✅✅✅”
“In store at Abbey lane. Leicester today.
Couldn’t find what I was looking for. Spoke to an assistant called Annetta.. I was so impressed. She was so helpful and had sorted out my problem within seconds. She actually really appeared to be happy to help and it was a refreshing change these days. Future management material I’d say. I work in retail. I would employ her instantly.”
“Just a review for a lovely driver named nyle in Nottingham. My family are in total lockdown and the service he provided was second to none. He placed all our shopping in bags and carried them to the door, he was a superstar in our eyes.
Thanks so much.
Cheryl Bird.”
