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Asda Reviews

2.4 Rating 2,544 Reviews
B-
Happiness Grade
B-

Customer Service - Average

67.10%
Industry Average
Was in my local Asda this evening, paying by cash on self service but there was a problem.
posted 2 weeks ago - Anonymous
Jackie at Customer Service in Dunstable was really helpful
posted 3 weeks ago - Anonymous
Went to Asda at leechmere sunderland,got my shopping,went to self service,just started to make my way out and the lovely member of staff realized I'd left my change,she came looking for us to give it back.i don't no the ladies name ,but it was on Saturday around dinnertime,thankyou.
posted 5 months ago - Gillian Forster
Went to pick up an order from Asda heathfield retail park in Ayr. Lovely lady called Jo saw I was unsure what to do and went out of her way to help me. Excellent customer service, she is a credit to her department, many thanks!
posted 5 months ago - Happy Customer 😀
I had to return a item to Asda one it was made easy then 2 with in 3 minutes the refund was made fantastic service many thanks
posted 7 months ago - Steven Lumb
I do not have a problem wirh the service in Asda, we have also received many home deliveries and l have been very happy with them.I do wonder about the hygiene however, as in my local store the card payment screens on the self checkouts are really dirty and could do with a good clean..just wonder how many bacteria are carried between customers.
posted 9 months ago - Anonymous
I came into Asda the other day wanting to exchange something. I was very happy with the service I received from the customer service team. I think I was served by Harris he was very helpful and sorted my issue out right away.
posted 11 months ago - Gulnaz Dous
Recently order new glasses at the Optician at your Havant store. This is the 3rd. pair of glasses from there, and the service has been excellent. We have dealt with Pat , who was is always very friendly and gives very good advice. I would highly recommend this department.
posted 1 year ago - Patricia Humphrey
The service I receive is excellent.
posted 1 year ago - Nick Arnold
hyia i really like your customer service
posted 1 year ago - Bob