“
I mentioned to Balsam Hill that I had no control of the delivery and pick up schedule of FEDEX so I should not be penalized if the returns were received after the 30 day period.
”
posted 3 years ago
- Malcolm Jansen
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When I followed up they kept blaming the delivery partner.
”
posted 3 years ago
- Anonymous
“
Sorry to hear that you had a bad experience with Balsam Hill, What went wrong?
Help future customers by talking about customer service, price, delivery, returns & refunds.
”
posted 3 years ago
- William
“
They said they would notify us soon about the delivery date for the new tree.
”
posted 4 years ago
- Anonymous
“
Tree was the wrong one - no problem just called them up within an hour of taking delivery, was told sorry will send the correct Tree straight out (please print off the UPS delivery stickers and get UPS to collect the incorrect tree).
”
posted 4 years ago
- Anonymous
“
Been waiting on my tree for over a week. Delivery date they gave was not accurate. Party at my home tonight with no tree. Very disappointing!
”
posted 4 years ago
- Anonymous
“
I have received numerous false promises guaranteeing my tree delivery within two business days.
”
posted 5 years ago
- Sandra
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The first person told me the tree has shipped but they have no tracking number to provide me with, but to wait for a call from a delivery company that should happen "very soon".
”
posted 6 years ago
- Sandra Padilla
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Delay in delivery because of Thanksgiving.
”
posted 6 years ago
- Dissatisfied customer
“
BEWARE!! NOT a UK Registerred Company, VAT Fraud, Unreachable, Late Delivery
For the Rolls-Royce of Christmas Trees it sure feels like I am buying some stuff of the back of a van.
”
posted 7 years ago
- Andrei
