Balsam Hill Reviews

“ Worst Customer Service I have ever received! Balsam Hill repeatedly lied to me about delivery status of order And after numerous wasted hours on hold was either hung-up on or was disconnected and no-one ever returned calls. ”

“ Purchased a 6’ Fraser fur tree - used it 1 season - the colored lights only half work, white lights work. Customer Service was no help - offered to sell me some extra bulbs at $5.00 a box. Paid over $700.00 for 1 Christmas- pretty expensive. Lifetime of memories - all BS, although I’ll remember it. Product sucks! ”

“ The trees look real and the customer service far exceeds any expectation I could imagine. ”

“ I sent lots of pics and I got many responses from dedicated customer service reps trying to help by saying we understand/we’re sorry/what can we do to help. ”