Bathroom Village Reviews

Name: Bathroom Village
Address: Bathroom Village Head OfficeWaterloo HouseSylvan RoadBlackdown Business ParkWellingtonSomersetTA21 8ST, Wellington
Rating: 4.21

4.2 Rating 861 Reviews

81 %

of reviewers recommend Bathroom Village

4.2

Based on 861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0344 774 6666

Email:

info@bathroomvillage.com

Location:

Bathroom Village Head OfficeWaterloo HouseSylvan RoadBlackdown Business ParkWellingtonSomersetTA21 8ST
Wellington
TA21 8ST

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can’t recommend bathroom village highly enough .easy to order and coustomer servies were great”

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Posted 5 years ago

Thank you so much for the five stars and such a great review! Our customer services work very hard to make sure our customers are getting great service from us. If there's anything else you need I'm sure we'll be able to help.

Posted 5 years ago

“The toilet seat I purchased had very weak pillars. Really disappointed”

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Posted 5 years ago

Thank you for your feedback Alexander, sorry to hear you are not satisfied with your recent purchase. If it broke it could be down to a product defect. It would be worth giving our customer service a call on 0344 774 6666 (option 2) to see if we can get an alternative out for you.

Posted 5 years ago

“Excellent service and very good follow up help for an order query, would highly recommend their services.”

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Posted 5 years ago

Thank you so much for your recent feedback and recommendation. We're over the moon to be able to provide a service that you're most pleased with. If you need anything else - let us know, we'll be happy to help.

Posted 5 years ago

“Fantastic after sales. I cannot fault the help from salesmen Chris. After 2 years I needed a replacement part for my Marlyn shower door, he said ‘leave it with me and I will sort it,and he did. I would 100% recommend this company. Regards john, Bristol”

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Posted 5 years ago

We are very appreciative for your detailed review John. Chris is a top sales advisor here and it's great to hear that he's given you the first class service we strive for. Thank for the recommendation - it really means a lot to us.

Posted 5 years ago

“Great service, price quality”

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Posted 5 years ago

Iris thank you so much for shopping with us and for your kind words. We are very grateful that you've given us five stars. If there's anything else you need please let us know.

Posted 5 years ago

“They were extremely helpful, I had no idea of the parts I needed to replace the whole surround of my shower door, they asked me to send a photo and they would look up the parts required which they did and sent me a full list of replacements which I ordered from them and arrived within a few days. thanks to all the staff involved, keep up the good work not many companys put themselves out these days”

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Posted 5 years ago

Thank you, Lorna, for such a detailed review. Our staff work very hard to provide a service that has a personal touch, should you need it. We've got a great website and five amazing showrooms so if you are ever in doubt you can get through to one of our highly experienced bathroom experts. We really appreciate the five stars and your feedback, should you need anything in future please just give us a call and we'll be happy to assist you.

Posted 5 years ago

“well packaged, arrived on time, would buy from them again.”

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Posted 5 years ago

Thanks for your recommendation, it means so much to us knowing there are people out there who will sing our praises when we've got the job done right. Thanks again!

Posted 5 years ago

“All good thanks”

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Posted 5 years ago

Thanks for your recent feedback. It's great to hear we've been able to provide the right service for you. If you need anything else please let us know.

Posted 5 years ago

“Easy to order , easy to pay, bathroom furniture as advertised , well packed .Very satisfied with whole transaction.”

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Posted 5 years ago

Thank you for your kind words Barbara, and for the five stars too. We really appreciate the review and your business.

Posted 5 years ago

“Doss”

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Posted 5 years ago

Thanks for the four stars Stephen, all the best.

Posted 5 years ago

“Awful”

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Posted 5 years ago

We're very sorry to hear this. It really isn't the type of service we are known for. We understand there were issues with your order and we've tried to get this corrected. Once again we apologise for any inconvenience caused and we hope you're able to get on with your project without any further delays.

Posted 5 years ago

“all good thanks”

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Posted 5 years ago

Thanks for the five stars and for shopping with us! :-)

Posted 5 years ago

“Bought a soft close toilet seat. Arrived promptly. Husband fitted it following clear instructions. Good price for solid wood seat.”

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Posted 5 years ago

Thank you for the five stars Kim! We're really pleased we've been able to hit all the boxes for you.

Posted 5 years ago

“Great service. Will use Bathroom Village again”

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Posted 5 years ago

Thank you for your recent feedback, June, it really appreciated. If there's anything else we can help you with, let us know.

Posted 5 years ago

“Very efficient, called to arrange delivery and everything arrived on time.”

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Posted 5 years ago

Thank you for your recent feedback. It's great to hear we've been able to tick all the right boxes to make your experience with us a great one. Let us know if you need anything else.

Posted 5 years ago

“Kept up to date on delivery timings. Toilet seat quality as I wanted and very good value”

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Posted 5 years ago

Thank you for the five stars and recent feedback Karen. It's great to hear that we've been able to provide you with exactly what you wanted. Should you need anything else let us know.

Posted 5 years ago

“Lovely product and super fast delivery”

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Posted 5 years ago

Thank you, Andie, for your recent feedback and for the five stars, it's very much appreciated. Great to hear we've been able to deliver your goods quickly.

Posted 5 years ago

“Excellent support and communication, wanted my mirror before Xmas, Bathroom Village did everything to make it happen and it arrived in good time. Superb quality *****”

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Posted 5 years ago

Thank you for your kind words, Peter. It's great to hear that we've been able to provide the service that we strive for. If there's anything time specific we would recommend getting in contact with us so we can ensure we can make the ETA to a time that is suitable for your project. Thanks for shopping with us Peter!

Posted 5 years ago

“I'm from Germany. My English is not so good. Deshalb schreibe ich Ihnen in Deutsch weiter. Eine sehr gute Kommunikation mit Ihnen. Auch die Qualität der von Ihnen angebotenen Waren ist ausgezeichnet. Ich hoffe, dass dies auch weiterhin so bleibt und verbleibe bis zum nächsten Einkauf mit freundlichen Grüßen Udo Dombrowski”

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Posted 5 years ago

Bitte sehr! We really appreciate your comments and we're really happy you would use us again. Feel free to contact us should you need anything else.

Posted 5 years ago

“Cheapest place I could purchase the cabinet I wanted for my new bathroom. Item arrived quicker than stated.”

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Posted 5 years ago

Thank you for your feedback, we're super happy to be able to provide a 5-star service for you. This is exactly what we look to provide each time we deliver an order. It's great to hear we've been able to deliver your goods quickly too, that's something we've really tried hard to work on over the past year. Thank you for shopping with us.

Posted 5 years ago

Bathroom Village is rated 4.2 based on 861 reviews