Bathroom Village Reviews

Name: Bathroom Village
Address: Bathroom Village Head OfficeWaterloo HouseSylvan RoadBlackdown Business ParkWellingtonSomersetTA21 8ST, Wellington
Rating: 4.21

4.2 Rating 861 Reviews

81 %

of reviewers recommend Bathroom Village

4.2

Based on 861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0344 774 6666

Email:

info@bathroomvillage.com

Location:

Bathroom Village Head OfficeWaterloo HouseSylvan RoadBlackdown Business ParkWellingtonSomersetTA21 8ST
Wellington
TA21 8ST

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products and a good price, but wasn't told about a delay to my order until I contacted them, and the delivery company didn't contact me so just showed up on my doorstep and unloaded before even checking that I was home. Luckily a neighbor helped out, but otherwise I'd have been left with my order sitting on my driveway for anyone to help themselves to”

Helpful Report

Posted 6 years ago

Thank you for the review, Neil. Sorry to hear of your unexpected arrival and the delay in getting the items to you. We really appreciate the feedback and will be investigating this with our couriers. If you need anything else please do not hesitate to call. Thanks for shopping with us.

Posted 6 years ago

“The initial order was damaged but UK bathroom replaced it. The delivery of the product could have been quicker in my view,”

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Posted 6 years ago

Hi Paul, thanks for your review. We're really glad we were able to get a new one out to you. We understand and appreciate what you're saying about the speed of the delivery, we've already put in plans to speed up this process. Thank you for shopping with us!

Posted 6 years ago

“Good range of stock. Responsive when sending queries. Took a long time to obtain items however.”

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Posted 6 years ago

Thanks for the review and for the business. We're glad we're able to help you find what you're looking for. We have had some delays on certain items so we cannot apologise enough if there's been any inconvenience caused.

Posted 6 years ago

“Items bought were very competitive on price. I had to wait a little longer but that is not a problem if you can make considerable cost savings. I have purchased before and will do so again.”

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Posted 6 years ago

Thank you for the review, Graham. We're really pleased we have been able to save you some money on the products you bought. Thanks for shopping with us again, it really means a lot to us.

Posted 6 years ago

“Easy to use website and we are very pleased with the product we ordered. It took quite a long time to arrive - 10 working days!”

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Posted 6 years ago

We're really sorry that you've had to wait that long, we're normally a lot quicker, we've been feeling growing pains recently! We're glad you've been able to get around on the website well and you're happy with the product. It makes our day for customers to give us constructive feedback. Thanks a million for shopping with us!

Posted 6 years ago

“Good”

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Posted 6 years ago

Thanks for the review and for choosing to shop with us!

Posted 6 years ago

“Lovely toilet roll holder just took a little longer than I thought to get here!”

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Posted 6 years ago

We're glad you've got your items safely. Thanks for sharing your feedback. We really appreciate it.

Posted 6 years ago

“Good product; good service.”

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Posted 6 years ago

This is great - thanks so much for the review! If you need anything else just let us know.

Posted 6 years ago

“Generally very good service from this supplier.”

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Posted 6 years ago

Thanks for taking the time out to write this review. We really appreciate the comments and the four stars, it's very much appreciated. If you need anything you know where we are :-)

Posted 6 years ago

“51mm hole for overflow is far to big for the fittlng”

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Posted 6 years ago

It's much appreciated for the review and feedback. We'll pass this info onto the supplier. Thank you for shopping with Bathroom Village!

Posted 6 years ago

“Great servis will use again”

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Posted 6 years ago

Great! Thank you for your feedback John. If you need anything please let us know.

Posted 6 years ago

“Good service will use again. Best price online.”

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Posted 6 years ago

Happy to be of service! Thank you so much for the review :-)

Posted 6 years ago

“Got it eventually as post man returned it as I wasn’t in so when I phoned to have it resent they were very helpful . Dint on the seat but couldn’t be bother to complain. As didn’t want to wait any longer.”

Helpful Report

Posted 6 years ago

Firstly thank you so much for shopping with us and for writing this review. We appreciate every bit of feedback we get. We are sorry to hear there's some cosmetic damage on the seat - If you do spot that there's any nicks or dents on the goods delivered, we are more than happy to get out a replacement to you. If you need anything else please do not hesitate to call us.

Posted 6 years ago

“Got the goods very well wrapped so it wouldn't get damaged. Was delivered on time and was exactly as expected.”

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Posted 6 years ago

Brilliant, glad to hear you got everything to your satisfaction - Thank you so much for the review.

Posted 6 years ago

“Service was good but packaging of the items needs attention. Our first delivery was broken, but could have been avoided if the goods had been protected.”

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Posted 6 years ago

Thank you so much for your review. We'll take your feedback on board. Kind regards, Bathroom Village.

Posted 6 years ago

“Fantastic bathroom furniture we did have a slight problem with one piece but bathroom Village sorted it straight away the sales staff were very good. This was our second time of using Bathroom Village and they were great both times. Many Thanks Mr Beard”

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Posted 7 years ago

Mr Beard, thank you for this review. We really appreciate the feedback we get and we're glad we got everything sorted out quickly for you. It's really great that you decided to shop with us again, we cannot thank you enough and hope that you enjoy your items for many years to come. Should you need anything please do not hesitate to call.

Posted 7 years ago

“Although the first vanity unit that was delivered was damaged, the other items seem fine and the 2nd unit was good. Logic Couriers were excellent and opened all the packages as instructed and allowed me to ch”

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Posted 7 years ago

Thanks a lot for writing the review. We really appreciate the time that you've taken out to do it. If there's anything you need please give us a call. Thanks!

Posted 7 years ago

“Out of the various suppliers we used to re-do our bathroom I'd rate UK Bathroom Village the highest - top quality selection of goods & most importantly for us, the local transporter was excellent - helpful re inspection on delivery & also assisting as far as possible in getting the goods to our flat.”

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Posted 7 years ago

Thank you for the review Clare, we're so pleased to read this. It's really great that you've rated us the highest too :-) We're really putting a lot of effort into providing a great customer service. Should you need anything we'll always be here.

Posted 7 years ago

“Competitive prices and good quality products. Also rang as a follow up and gave information on delivery times. Would certainly buy more from this company again”

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Posted 7 years ago

Hi Mark Thanks for the feedback! All the things we aim for! Look forward to seeing you again next time.

Posted 7 years ago

“I have dealt with Chris Edmonds at Bristol and he has been superb. Always get back to me regarding any queries and has always been able to suggest different options for my bathrooms. The ordering service and after sales have been excellent as well, I am very pleased with the service Chris has given me.”

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(Bristol) - Posted 7 years ago

Hi Neil Glad you've been happy I'll be sure to pass on your kind words to Chris.

Posted 7 years ago

Bathroom Village is rated 4.2 based on 861 reviews