Bathroom Village Reviews

Name: Bathroom Village
Address: Bathroom Village Head OfficeWaterloo HouseSylvan RoadBlackdown Business ParkWellingtonSomersetTA21 8ST, Wellington
Rating: 4.21

4.2 Rating 861 Reviews

81 %

of reviewers recommend Bathroom Village

4.2

Based on 861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0344 774 6666

Email:

info@bathroomvillage.com

Location:

Bathroom Village Head OfficeWaterloo HouseSylvan RoadBlackdown Business ParkWellingtonSomersetTA21 8ST
Wellington
TA21 8ST

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product not as shown on website”

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Posted 8 years ago

Unfortunately Heritage changed the finish of the "gold" range while keeping the same darker colour images. We have since removed all of the gold images from the website to ensure this doesn't happen again. We can only sincerely apologise for this and hope to hear from you in the future.

Posted 7 years ago

“No problem and very quick delivery”

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Posted 8 years ago

Thanks Bernard, glad everything went smoothly

Posted 7 years ago

“Very poor delivery service and no rush to sort out your mistakes!”

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Posted 8 years ago

We're obviously very sorry to hear about the delivery issues you had with your order! Our customer service team is actively looking into the finer details, and will try to ensure this doesn't happen again in the future. Thanks again for your patience.

Posted 7 years ago

“Came quickly and in good condition”

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Posted 8 years ago

Nice choice, we love the grey slate shower tray!

Posted 7 years ago

“Great service very quick delivery and super customer service.”

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Posted 8 years ago

That's what we were aiming for! Glad you are happy with everything

Posted 7 years ago

“Very good service”

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Posted 8 years ago

That's great, hope everything got installed ok!

Posted 7 years ago

“Excellent service, even called me to let me know my items had been posted. Couldn't ask for anymore”

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Posted 8 years ago

We aim to please! Glad everything arrived promptly

Posted 7 years ago

“Very pleased with the prompt reaction to my problem and also to the prompt solution.”

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Posted 8 years ago

Glad to hear everything got sorted promptly in the end, if there's anything else you need please give us a shout.

Posted 7 years ago

“Part came promptly, was the right part”

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Posted 8 years ago

Great news, thanks again for the review!

Posted 7 years ago

“Quick, efficient and helpful on the phone.”

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Posted 8 years ago

That's what we like to hear!

Posted 7 years ago

“Fast, efficient service.”

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Posted 8 years ago

Thanks very much, if you need anything else please let us know.

Posted 7 years ago

“Very good service”

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Posted 8 years ago

Perfect, enjoy your new massive shower head! :)

Posted 7 years ago

“Excellent customer service via the online chat, and very prompt delivery.”

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Posted 8 years ago

Thanks Khorshed, I'll pass on your kind words to the warehouse and live chat team!

Posted 7 years ago

“Easy service and prompt delivery”

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Posted 8 years ago

Awesome, thanks Denise!

Posted 7 years ago

“Excellent service. Arrived a day earlier than expected.”

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Posted 8 years ago

We are sorry to hear of your screw problem! We have passed this onto Heritage to investigate. Thanks for the review!

Posted 7 years ago

“Excellent service. Very good price.”

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Posted 8 years ago

Thanks Hazel, that's what we like to hear!

Posted 7 years ago

“Good service”

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Posted 8 years ago

That's good to hear, let us know if we can help you with any other bathroom upgrades!

Posted 7 years ago

“Received goods promptly.”

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Posted 8 years ago

Miller from Sweden are renowned for their superb quality, you won't be disappointed! Thanks for the review.

Posted 7 years ago

“A bit more communication re: delivery time would have made the communication perfect.”

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Posted 8 years ago

I will pass this feedback onto our delivery team! Thanks for taking the time to leave us a review.

Posted 7 years ago

“Bathroom village had the best price for the toilet I required and this was matched by the excellent delivery of the product when they said it would!”

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Posted 8 years ago

Thanks for your lovely review!

Posted 7 years ago

Bathroom Village is rated 4.2 based on 861 reviews