Bathroom Village Reviews

Name: Bathroom Village
Address: Bathroom Village Head OfficeWaterloo HouseSylvan RoadBlackdown Business ParkWellingtonSomersetTA21 8ST, Wellington
Rating: 4.21

4.2 Rating 861 Reviews

81 %

of reviewers recommend Bathroom Village

4.2

Based on 861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0344 774 6666

Email:

info@bathroomvillage.com

Location:

Bathroom Village Head OfficeWaterloo HouseSylvan RoadBlackdown Business ParkWellingtonSomersetTA21 8ST
Wellington
TA21 8ST

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products and services but very slow delivery”

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Posted 8 years ago

Thanks for the feedback we do quote 10-14 working days for delivery but I hope it was delivered within this time frame for you. Hope your enjoying your new products!

Posted 7 years ago

“All started off fine, even had a phone call to explain when delivery would take place. Unfortunately UK Mail was the delivery company. My package was delivered to the wrong number house in the wrong street and was brought to me by the occupier of this house as it was dumped on their doorstep. Not impressed!”

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Posted 8 years ago

Hi Richard thanks for your feedback, sorry to hear about the issue with delivery we are currently looking at other couriers to stop issues we have with deliveries.

Posted 7 years ago

“arrived within timeframe”

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Posted 8 years ago

You can't go wrong with Miller their the best quality out there for accessories!

Posted 7 years ago

“Bought over the net but had to contact store via email ref delivery schedule. Very helpful and dealt with my queries / request straight away.”

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Posted 8 years ago

Hi Stephen thanks for the feedback, glad your happy with the tray look forward to seeing you soon for anything else you may need.

Posted 7 years ago

“Excellent customer service and very helpful with orders and delivery timescales.”

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Posted 8 years ago

Hi James Thanks for the kind words hope your new items are working well!

Posted 7 years ago

“Excellent delivery”

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Posted 8 years ago

Thanks for the feedback, see you again soon!

Posted 7 years ago

“Delivery periods longer than other suppliers”

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Posted 8 years ago

Hi Roger thanks for your feedback, hope to see you again soon.

Posted 7 years ago

“Whilst a prompt service and excellent product, it was disappointing that no consideration was given to the logistics for delivery. To engage a courier with one (woman) driver to deliver a cast iron bath was completely unreasonable. The driver was unable to assist, indicating that the load was too heavy for her to shift. Fortunately, workmen were on site to help but had that not been the case, the delivery would not have been possible. In future, further enquiries should be made when dispatch is being confirmed with the customer.”

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Posted 8 years ago

Thanks for your feedback on the delivery we'll be sure to pass it on to the courier we use who arrange the delivery on our behalf. All deliveries are of a curbside nature and should be arranged beforehand by them. Hope your enjoying your Hampton Bath!

Posted 7 years ago

“Was kept informed of their service via phone and email.”

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Posted 8 years ago

You can't go wrong with Miller accessories their one of the best you'll get.

Posted 7 years ago

“Very proactive and kept me well informed”

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Posted 8 years ago

Thanks for the review Jennifer, see you again soon.

Posted 7 years ago

“Excellent website; great customer service (I was called to check I was ordering the correct product, then called to say when it was on its way). Great price too compared to other distributors.”

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Posted 8 years ago

Thanks for the feedback we'll be sure to pass it on to the manufacturer! Hope you're enjoying the new unit and if there's anything you need in the future please contact us.

Posted 7 years ago

“Good”

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Posted 8 years ago

Glad your happy with your purchase, hope to see you again soon!

Posted 7 years ago

“Service was good”

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Posted 8 years ago

Hi glad you were happy with the service! Are you able to contact us about the handles as these should of come loose with the seat. Thanks

Posted 7 years ago

“Very expensive p&p. Even emailed and called about the cost as I bought just two little glass corner shelves, a toilet roll holder and a towel rung. I was told it was expensive due to the packaging of the glass shelves however when the order arrived there was no extra packaging to warrant the extra charge?! Nice products but you've lost me as a future customer”

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Posted 8 years ago

Glad your happy with the products! In relation to the P&P you agreed to it when you paid for the goods but hope to see you again soon!

Posted 7 years ago

“Great service”

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Posted 8 years ago

Thanks hope your enjoying your new seat!

Posted 7 years ago

“The serve was good and kept well informed as to delivery”

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Posted 8 years ago

Glad you were happy with your order, was there a issue with the seat? If you did have an issue you can contact us and we can see what we can do for you. Thanks

Posted 7 years ago

“Very good service”

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Posted 8 years ago

Exactly what we aim for! See you next time you see something.

Posted 7 years ago

“Reasonable value. excellent service.”

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Posted 8 years ago

Glad you were happy with the service! We have passed on your comment about the gold to Heritage as they recently changed their supplier.

Posted 7 years ago

“Very prompt delivery.”

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Posted 8 years ago

Thanks for your comment glad your pleased with your purchase!

Posted 7 years ago

“Excellent service. Toilet seat arrived packed well and on time.”

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Posted 8 years ago

Thanks for the lovely comments, see you again soon.

Posted 7 years ago

Bathroom Village is rated 4.2 based on 861 reviews