Bathroom Village Reviews

Name: Bathroom Village
Address: Bathroom Village Head OfficeWaterloo HouseSylvan RoadBlackdown Business ParkWellingtonSomersetTA21 8ST, Wellington
Rating: 4.21

4.2 Rating 861 Reviews

81 %

of reviewers recommend Bathroom Village

4.2

Based on 861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0344 774 6666

Email:

info@bathroomvillage.com

Location:

Bathroom Village Head OfficeWaterloo HouseSylvan RoadBlackdown Business ParkWellingtonSomersetTA21 8ST
Wellington
TA21 8ST

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good on-line service.”

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Posted 10 years ago

Thanks James! We hope you enjoy your new Merlyn products, and we look forward to seeing you next time.

Posted 7 years ago

“The company were helpful and pretty efficient”

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Posted 10 years ago

We're sorry to hear that you're not happy with your item. We will ensure we feedback your comments to the manufacturer.

Posted 7 years ago

“A”

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Posted 10 years ago

...B C D E

Posted 7 years ago

“Ok”

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Posted 10 years ago

Brian, thank you for your feedback. We hope you enjoy your new bathroom products from Roper Rhodes.

Posted 7 years ago

“Good efficient service.”

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Posted 10 years ago

Thanks for the feedback, Richard! Glad to hear the radiator was a success!

Posted 7 years ago

“Good.”

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Posted 10 years ago

Thanks for the feedback!

Posted 7 years ago

“Cant really remember It was a long long time ago”

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Posted 10 years ago

“The product and service was fine. It just wasn't what I thought I had ordered. Product has been returned but still awaiting the refund. Refund should have been faster.”

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Posted 10 years ago

thanks for the feedback. I apologise if there was a delay with your refund. We do try and process these as quickly as we can, but do have to wait for any items to returned to us as to ensure they are in a resell-able condition.

Posted 7 years ago

“Very good prices. Good delivery.”

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Posted 10 years ago

Thank you for the feedback! If you'd like to get in touch with us we will see if we can help you with your toilet seat problem.

Posted 7 years ago

“Very friendly member of staff called to inform of delivery dates, there after I received text messages of delivery dates. Upon receiving the goods I was very satisfied with the quality of the products.”

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Posted 10 years ago

Thanks for your feedback. It's very good to hear that the products were all you'd thought they'd be. We'll see you next time!

Posted 7 years ago

“Efficient and courteous.”

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Posted 10 years ago

Thanks James! We hope your Heritage seat is doing the job!

Posted 7 years ago

“Welcoming showroom and knowledgeable staff who helped me make good choices”

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Posted 10 years ago

Thanks John. Hope your bathroom's now looking fantastic!

Posted 7 years ago

“I had to ring up to ask a query and had to c all a few times before I got through. But when I spoke to someone he was really helpful.”

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Posted 10 years ago

Hi Maureen. Sorry to hear it took you a while to get through - our phone lines are exceptionally busy, but we have made additions to staff to combat this. Glad you found the information supplied helpful, and we hope you're enjoying you new Burlington bathroom goods!

Posted 7 years ago

“The incorrect tray was delivered with the enclosure. I think this was Merlyn's fault as the label said 900 whereas the tray was 800.”

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Posted 10 years ago

Hi Stephen. Sorry to hear about the mix up. We hope it didn't cause too much inconvenience, and that all of the correct products are now installed and looking great. Thanks for your feedback.

Posted 7 years ago

“Didn't take long to arrive.”

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Posted 10 years ago

Glad to hear you're happy with your Roper Rhodes waste, Harry. Many thanks for the feedback.

Posted 7 years ago

“Unfortunately item arrived damaged, involved a lot of phone calls to sort delivery or new item and collection of old, which was a drag, but most of the people I spoke to were pretty helpful.”

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Posted 10 years ago

Hi Sinead. Sorry to hear about the damage, and we can only apologise for the inconvenience. We will look into making our returns procedure more streamlined for the future. We hope you're now enjoying your new Aqua Cabinets unit.

Posted 7 years ago

“Very quick to repo d”

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Posted 10 years ago

Jane, thank you for your feedback!

Posted 7 years ago

“Good customer support service from Bathroom Village., always helpful and responded as promised. Very badly let down by the Courier service -took over a week to deliver from date of BV dispatching , failed to deliver when promised and wasted many days waiting in for delivery which simply did not arrive”

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Posted 10 years ago

Linda - thank you for your feedback. It's always important to hear about the courier service as this ultimately is all part of the service we provide. We will look into this matter and hope to improve on it in the future.

Posted 7 years ago

“Prompt response”

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Posted 10 years ago

Thanks for your feedback!

Posted 7 years ago

“Would use again, particularly liked the text messages for informing of times of deliver.”

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Posted 10 years ago

Sandy, that's great to hear. We hope you enjoy your new bathroom accessories!

Posted 7 years ago

Bathroom Village is rated 4.2 based on 861 reviews